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The Orlando Utilities Commission (OUC) has engaged ZRG Partners to lead the search for OUC’s new Chief Transformation & Technology Officer (CTTO). OUC’s next CTTO will be challenged with leading the utility’s strategy design, game changing transformational ESG and sustainability initiatives, emerging technologies, as well as the utility’s broad information technology portfolio. Creative, visionary, and commercially minded, the new CTTO will energize and lead the organization through step-change transitions in the way it optimizes the business, serves its customers, supports new service offerings and revenue streams, and protects the environment. OUC’s Chief Transformation & Technology Officer role presents to stellar candidates an extraordinary opportunity to shape the strategy and technology future for a large, established public power utility through its trajectory of meaningful and sustainable change.

Position Summary

Reporting to General Manager & CEO Clint Bullock, the Chief Transformation & Technology Officer (CTTO) will serve as a catalyst for enterprise-wide innovation and cultural transformation. As CTTO, he/she will have ownership of the organization’s strategic planning process, ensuring its alignment with the business strategy and excellence in operations delivery. Responsible for managing the process of innovation, technology adoption, digital transformation leadership and change management, the CTTO will work with the Senior Leadership Team to drive profitability and value around core electricity and water lines of business.

Key to success in the role will be the CTTO’s ability to embrace, refine, and execute cutting edge initiatives into substantive business programs, designed to build upon OUC’s reputation for reliability and sustainability awareness. As a member of the executive leadership team, the CTTO will serve as a key leader in the overall enterprise business strategy development, bringing current knowledge and future vision by leveraging information and technology in business model design, business process re-engineering, as well as early-stage product and service development. Through leadership and strategic engagement, OUC’s CTTO will help guide the utility through the exploration of the new and different, combining assets, technologies, and ingenuity with an eye toward supporting the region’s economic growth and quality of life.

The CTTO will oversee the management of a team of more than 200 professionals, supported by a senior leadership team comprised of diverse technology skillsets as well as those engaged in strategy, planning, and emerging technologies.

Additionally, the successful candidate will manage annual Operating and Capital budgets of $29.3 million and $22.3 million, respectively.

OUC—The Reliable One is a municipally owned public power and water utility providing service to more than 274,000 customers (437,000 active services) in Orlando and St. Cloud, Florida, as well as portions of adjacent unincorporated Orange and Osceola counties. The utility operates and maintains a portfolio of assets, systems and services to include the production, transmission and distribution of electric power and water, as well as chilled water, indoor and outdoor lighting, back-up generation, solar energy and electric vehicle charging.

OUC is the second largest municipal utility in Florida. Additionally, OUC is the 14th largest municipal utility in the United States. Firmly planted in Central Florida, OUC enjoys a thriving economy supported by tourism and hospitality. Large customers include Universal Orlando Resort and the Orlando International Airport, both currently engaged in substantial expansion programs. OUC's five-member governing board, known as the Commission, is responsible for setting the utility's prices and operating policies.

All appointed Commissioners, with the exception of the Mayor of Orlando (an ex officio member), can serve up to two consecutive four-year terms. 

MISSION
Provide exceptional value to our customers and community through the delivery of sustainable and reliable services and solutions.

VISION
OUC is an innovative solutions leader and the partner of choice.

STRATEGY
Provide customers an outstanding experience through our value-added services and sustainable, highly reliable and innovative solutions.

Strengthen employee engagement through continuous improvement of our workplaces, processes and organization.

Serve our community as a committed partner, sustainability leader and trusted corporate citizen.

OUC’S VALUES

MAKE SAFETY FIRST
We make safety our priority – demonstrating we care by protecting the physical, mental and emotional health of others.

DO THE RIGHT THING
We trust each other to act with integrity and do the right thing – even when it’s hard.

PARTNER TOGETHER
We are one team and partner together to create value for our customers, our community and each other.

DRIVE INNOVATION
We welcome new ideas in our quest to find a better way of doing business as we drive innovation. even when it’s hard.

DELIVER RESULTS
We are accountable and follow through on our commitments to deliver results that create value.

VALUE THE CUSTOMER
We value our customers – external and internal – always striving to exceed their expectations.

Please direct candidacies and inquiries to:

LESLIE SHARP
Managing Director

LSharp@zrgpartners.com
832-858-7577

JAMES ASLAKSEN
Managing Partner, Global Industrial Practice Leader

JAslaksen@zrgpartners.com
630-701-6456

TIM WARD
Managing Director

TWard@zrgpartners.com
703-994-4443

JASON KROON
Managing Consultant, ProSearch Division

JKroon@zrgpartners.com
832-717-9633

*Applicants are advised that OUC is a public institution of the State of Florida. OUC ’s records are subject to public inspection and disclosure under Florida’s Sunshine Law.

OUC—The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.