OUC — The Reliable One Takes Your Water Quality Very Seriously.
OUC draws its water from the pristine Lower Floridan Aquifer. We have used the same source since 1957 with a proven track record of producing water that meets the highest standards of purity.We closely monitor and sample our water as it is pumped from a system of 31 deep wells. We treat it with ozone, the strongest disinfectant available, at all seven of our water-treatment plants. We then continue to test our water at multiple points along the way to your tap.
OUC does not use lead services or pipes like those employed in older cities, and we take corrosion-control measures to not only protect our more than 1,800 miles of water lines, but everything else our water touches on the way to our customers' faucets.
In addition to meeting all federal and state regulations, OUC has its own water-quality lab that conducts 20,000 tests per year to ensure the quality and safety of our drinking water. Our chemists test for more than 135 regulated and unregulated substances including lead and copper. If customers have concerns about their water quality, they can call our lab at 407-434-2549 to speak with a water-quality professional or e-mail WQLAB@ouc.com.
Additionally, OUC mails its annual Water Quality Report to all water customers. It contains detailed information about our drinking water and the steps we take to ensure its safety. These consumer-confidence reports outline what we test for, OUC levels, and allowable levels. There is even a section publishing the results of our lead and copper sampling at customer taps. Past issues of Water Quality Reports are available on our website.
After an on-site assessment by the Florida Department of Health and successful completion of the latest round of proficiency testing, chemists at OUC’s Water Quality Laboratory perform more than 20,000 chemical and bacteriological tests annually to ensure the quality and safety of OUC’s drinking water. With the latest accreditation, customers can continue to enjoy OUC’s award-winning water with confidence, knowing that the water is tested regularly and surpasses the highest quality standards. For more information about OUC’s drinking water, call our Water Quality Laboratory at 407-434-2549 to talk to a water quality professional.
More About Lead and Copper
The primary source of lead and copper in tap water is customer’s plumbing. These elements can possibly leach into the water from a building’s plumbing through corrosion if the water has been standing in the pipes for several hours. To prevent corrosion from occurring, OUC has effectively implemented system-wide corrosion-control treatment. At the treatment plants, sodium hydroxide is added to the water to increase the water’s pH and thus prevent corrosion.
Buildings at risk for lead or copper in the water are those that have lead services or that have lead solder in copper pipes.
If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. OUC is responsible for providing high quality drinking water, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline at 1-800-426-4791 or online at http://www.epa.gov/your-drinking-water
Source Water Assessment
The latest source water assessment was completed in 2016 and the report is available online at www.dep.state.fl.us/swapp.
A naturally clean water source.
OUC’s water comes from the Lower Floridan Aquifer, an underground reservoir that in many places is a quarter of a mile below the earth’s surface. The aquifer is fed by rainwater that is filtered through hundreds of feet of rock, undergoing a natural cleansing process. After pumping water from the aquifer to our water plants, OUC carefully treats the water to ensure its safety and enhance its quality.
Using ozone to produce great tasting water.
OUC uses ozone treatment at its seven water treatment plants to produce high quality, great tasting tap water, proudly dubbed H2OUC.
Ozone is the strongest disinfectant available and reduces the amount of chlorine that must be added. The result is clean, fresh-tasting water with a sparkling appearance. In 1995, OUC began converting its water plants to ozone treatment and built three new ozone plants. As required by law, we add chlorine to our water to maintain the high quality as it flows through pipes to customer taps. Fluoride is added to promote healthy teeth. We also add sodium hydroxide to prevent copper and lead from leaching into the drinking water from customers’ own plumbing, the primary source of these elements in our area.
Securing All Water Facilities
All OUC water plants are equipped with state-of-the-art security systems that include intrusion-detection systems, alarms, cameras and security fences around the perimeter of the properties. Armed security guards and law enforcement officers regularly patrol the facilities. You can be assured that OUC remains vigilant in monitoring and protecting our water facilities. The safety of your water is our highest priority.
Is chlorine added to the water?
Yes. The average concentration is 1.0 ppm (parts per million)
Does OUC use chloramines?
Does OUC use ozone?
What is the hardness of my water?
The average hardness of OUC water is 129 ppm or 7 gpg (grains per gallon).
Does OUC add fluoride to its water?
Yes. The average concentration is 0.60 ppm. Fluoride is added to promote healthy teeth.
Almost all water contains some naturally occurring fluoride, but usually at levels too low to prevent tooth decay.
What is the water pressure?
The average pressure is 65 psi (pounds per square inch).
If you are experiencing water quality problems, call 407-423-9018.