The new myOUC Account Summary page makes managing your account easier than ever.
Learn about the different ways you can pay your bill online.
Easily update mailing addresses, phone numbers, emails, and more.
Access the same important information on your phone, tablet, or computer.
Log in to view and pay your bill, update your info and more.
Incentives for making your home more efficient.
It's easy to start, stop or move services.
Find out how to improve your home's efficiency
For your company's communication deployment plan
Designed to assist mid-sized and large commercial customers.
Lighting and Cooling Solutions
Find the current rates schedule for your business
The world’s solar landscape is expanding.
Learn about OUC’s renewable and conservation efforts.
OUC believes in strengthening our community.
Educational resources for teachers and kids.
Access our archive of new releases, feature stories and more.
Find out if a career at OUC might be right for you.
OUC strives to make public information readily available.
Standing out as The Reliable One since 1923.
From online options to a location near you, there are a variety of ways to pay your OUC bill.
With our Billing Alerts program, you can also receive notifications when your statement is ready, a payment is due, or your payment status changes.
Add Billing Alerts by texting SUB to 69682 (myOUC) or by setting your preferences by logging in to your myOUC online profile. Once logged in, click Alerts on the left navigation and then click Manage Preferences.
Payments are no longer accepted at OUC's Downtown Orlando and Gardenia walk-in centers.
This easy-to-use system lets you pay your OUC bill online with a check.
Best of all, the service is free and available whenever you are —
24 hours a day, 7 days a week.
Please Take Note: Effective October 4, 2020, the processing fee for residential customer credit/debit card payments over the phone or on myOUC will be $2.50 per transaction under $1,000. This is a decrease of $1.25 per transaction from the previous fee. Payments will be processed safely and securely by third-party vendor Bill2Pay and will appear on your statement as B2P* OUC.
Please Take Note: Effective October 4, 2020, the processing fee for commercial customer credit/debit card payments over the phone or on myOUC will be $5 per $1,000 transaction. Customers will be able to pay up to $100,000 daily in one transaction. Payments will be processed safely and securely by third-party vendor Bill2Pay and will appear on your statement as B2P* OUC.
Read Bill2Pay's Frequently Asked Questions (FAQs)
This automatic bill payment system allows OUC to deduct your
monthly utilities statement amount from your checking or savings
OUC does not offer the automatic debit of a credit card as a
recurring payment option.
Payments with bill stub mail to:
PO Box 31329
Tampa, FL 33631-3329
For payments without bill stub or for correspondence mail, find the address on the Contact Us page.
Call 407-423-9018 in Orlando/Orange County and 407-957-7373 in
Osceola County/St. Cloud to make a payment using our automated
phone system 24 hours a day. Please have your account number
available when you call.
OUC has partnered with several payment service providers throughout Orange and Osceola County. Payments made at any of these local centers are applied to OUC account in real time.