Exclamation mark  ATTENTION: Delivery delays communicated by the U.S. Postal Service may cause your OUC bill to arrive later than anticipated. Log into to my.OUC.com to view, print, and pay your bill. Also, set up billing alerts in your my.OUC.com account or text REG to 69682.
Exclamation mark  ATTENTION: Log into my.OUC.com to access services such as start, stop or move, access your bill, request payment extensions, report outages & more 24/7. Learn more here or visit our frequently asked questions (FAQs).
Outage Map

Outages and Problems

When outages do occur, you can expect our crews to respond quickly to restore power promptly and safely. We know it's never convenient to be without power -- that’s why we provide multiple ways for you to report your issue.

Report via Text
Use your mobile device to text OUT to 69682 (myOUC). You'll receive updates via text about the outage cause and estimated time of restoration.

Report Online
Log In to your account to report your outage or service problem.

Report via Phone
Use our 24-hour outage reporting line by calling 407-423-9018.

View Outage Map

If you are having a problem with billing or payment, visit Report a Billing or Payment Problem.