The new myOUC Account Summary page makes managing your account easier than ever.
Learn about the different ways you can pay your bill online.
Easily update mailing addresses, phone numbers, emails, and more.
Access the same important information on your phone, tablet, or computer.
Log in to view and pay your bill, update your info and more.
Incentives for making your home more efficient.
It's easy to start, stop or move services.
Find out how to improve your home's efficiency.
For your company's communication deployment plan
Designed to assist mid-sized and large commercial customers.
Lighting and Cooling Solutions
Find the current rates schedule for your business
The world’s solar landscape is expanding.
Learn about OUC’s renewable and conservation efforts.
OUC believes in strengthening our community.
Educational resources for teachers and kids.
Access our archive of new releases, feature stories and more.
Find out if a career at OUC might be right for you.
OUC strives to make public information readily available.
Standing out as The Reliable One since 1923.
When outages do occur, you can expect our crews to respond quickly to restore power promptly and safely. We know it's never convenient to be without power -- that’s why we provide multiple ways for you to report your issue.
Report via Text
Use your mobile device to text OUT to 69682 (myOUC). You'll receive updates via text about the outage cause and estimated time of restoration.
Log In to your account to report your outage or service problem.
Report via Phone
Use our 24-hour outage reporting line by calling 407-423-9018 in Orlando & Orange County or 407-957-7373 in St. Cloud & Osceola County.
View Outage Map
If you are having a problem with billing or payment, visit Report a Billing or Payment Problem.
Report Utility Theft
Help OUC stop utility theft.
Are you a victim of identity theft?
Report an Outage or Problem
Report water or electric problem at your address.
Report a Streetlight Outage
Let us know when a streetlight's not working.
Check for outages in your area.
Request Tree Trimming
Report trees that interfere with power lines.
Beware of scams targeting utility customers
Report a Hazardous Condition
Report a downed line or other hazardous condition.