Bill Inserts

As a municipally-owned utility, OUC works hard to ensure that our publications and other public information are available in a variety of formats. Please note, many of these files are very large and may result in long download times if you connect to the Internet at slower connection speeds.

Bill Inserts & Newsletters

2019

February

• Connections Newsletter:
  OUC's Home Warranty Protection Programs - Orlando
  OUC's Home Warranty Protection Programs - St. Cloud

January

• Connections Newsletter:
  Billing Alerts Now Available - Orlando
  Billing Alerts Now Available - St. Cloud

2018

December

• Connections Newsletter:
  Holiday Decorating Safety - Orlando
  Holiday Decorating Safety - St. Cloud
• Bill Inserts:
  Changes to Water Rates - Inside City of Orlando
  Changes to Water Rates - Outside City of Orlando

November

• Connections Newsletter:
  OUC Electric, Water Crews Provide Mutual Aid Assistance After Hurricane Michael - Orlando
  OUC Electric, Water Crews Provide Mutual Aid Assistance After Hurricane Michael - St. Cloud
• Bill Inserts:
  Hazards at Home - Orlando
  AWR Home Warranty Programs - Orlando

October

• Connections Newsletter:
  Fall Into Savings - Orlando
  Fall Into Savings - St. Cloud

September

• Connections Newsletter:
  New Horizons Brings New Hope to OUC Customers - Orlando
  Celebrating 21 Years Serving St. Cloud - St. Cloud
• Bill Inserts:
  OUC Electric Billing Adjustments - Orlando
  OUC Electric Billing Adjustments - St. Cloud
  Wastewater Rate Schedule - Orange County
  Wastewater Rate Schedule - Orlando

August

• Connections Newsletter:
  OUC Helps Drivers Navigate Electric Roadmap  - Orlando
  OUC Helps Drivers Navigate Electric Roadmap - St. Cloud

July

• Connections Newsletter:
  Cool Savings For Your Energy & Water Bill As Florida's Summer Heats Up  - Orlando
  Cool Savings For Your Energy Bill As Florida's Summer Heats Up - St. Cloud
• Bill Inserts
  American Water Resources - The Power Surge Protection Program

June

• Connections Newsletter:
  OUC Set to Increase Solar Six-Fold  - Orlando
  OUC Set to Increase Solar Six-Fold - St. Cloud
• Bill Inserts
  Tropical Weather Guide - Orlando
  Tropical Weather Guide - St. Cloud
  Flood Protection - Orlando

May

• Connections Newsletter:
  Simplifying Rooftop Solar - Orlando
  Simplifying Rooftop Solar - St. Cloud
• Bill Inserts
  The Power Surge Protection Plan
  Budget Workshop - Orlando
  Budget Workshop - St. Cloud

April

• Connections Newsletter:
  Earth Month is Cleaner, Brighter & Greener at OUC - Orlando
  Earth Month is Cleaner, Brighter & Greener at OUC - St. Cloud
• Bill Inserts
  Listen to Your Lawn

March

• Connections Newsletter:
  Introducing Clint Bullock, Our New General Manager & CEO - Orlando
  Introducing Clint Bullock, Our New General Manager & CEO - St. Cloud

February

• Connections Newsletter:
  
  OUC Enhances Outage Communications - Orlando
  OUC Enhances Outage Communications - St. Cloud

January

• Connections Newsletter:
  
  OUC Dedicates Kenneth P. Ksionek Community Solar Farm & Announces Even More Solar Capacity - Orlando
  OUC Dedicates Kenneth P. Ksionek Community Solar Farm & Announces Even More Solar Capacity - St. Cloud
  OUC Dedicates Kenneth P. Ksionek Community Solar Farm & Announces Even More Solar Capacity - St. Cloud
• Bill Inserts
  
  Changes to OUC Water Rates Outside City
  

  Changes to OUC Water Rates Inside City

2017

December

• Connections Newsletter:
  OUC Crews Assist with Power Restoration in Hurricane Ravaged Puerto Rico - Orlando
  OUC Crews Assist with Power Restoration in Hurricane Ravaged Puerto Rico - St. Cloud

November

• Connections Newsletter:
  Streetlights Keep Our Community Safe - Orlando
  Streetlights Keep Our Community Safe - St. Cloud
• Bill Inserts
  AWR Home Warranty Programs - Orlando
  City of Orlando Stormwater, Hazards at Home - Orlando

October

• Connections Newsletter:
  OUC and Out-of-Town Crews Work Tirelessly to Restore Power Following Hurricane Irma - Orlando
  OUC and Out-of-Town Crews Work Tirelessly to Restore Power Following Hurricane Irma - St. Cloud

September

• Connections Newsletter:
  OUC Adds Even More Innovative Community Solar - Orlando
  OUC Adds Even More Innovative Community Solar - St. Cloud
• Bill Inserts
  Wastewater Rate Schedule - Orlando

August

• Connections Newsletter:
  Keep Your Utility Bill In Check This Summer With OUC’s Usage Dashboard - Orlando
  Keep Your Utility Bill In Check This Summer With OUC’s Usage Dashboard - St. Cloud

July

• Connections Newsletter:
  OUC's Online Storm Center - Orlando
  OUC's Online Storm Center - St. Cloud
• Bill Inserts
  OUC is Changing the Way We Bill For Water Usage - Orlando
  Flood Hazard Awareness - Protect What Matters - Orlando
  Wastewater Billing Change - For Business Customers - Orlando

June

• Connections Newsletter:
  Don't Let Florida's Summer Heat Up Your Energy and Water Costs - Orlando
  Don't Let Florida's Summer Heat Up Your Energy Costs - St. Cloud
• Bill Inserts
  Tropical Weather Guide - Orlando
  Tropical Weather Guide - St. Cloud

May

• Connections Newsletter:
  OUC is Florida's Most Reliable Electric Provider for 19th Year in a Row - Orlando
  OUC is Florida's Most Reliable Electric Provider for 19th Year in a Row - St. Cloud
• Bill Inserts
  Budget Workshop - Orlando
  Budget Workshop - St. Cloud

April

• Connections Newsletter:
  OUC Adds Innovative Floating Solar to Renewable Energy Portfolio - Orlando
  OUC Adds Innovative Floating Solar to Renewable Energy Portfolio - St. Cloud
• Bill Inserts
  Home Warranty Protection Programs - Orlando
  Understanding Your New Utility Bill - Orlando
  Understanding your New Utility Bill - St. Cloud

March

• Connections Newsletter:
  LED Streetlight Upgrade Saves Energy and Provides Better Visibility - Orlando
  LED Streetlight Upgrade Saves Energy and Provides Better Visibility - St. Cloud
• Bill Inserts
  Understanding Your New Utility Bill - Orlando
  Understanding your New Utility Bill - St. Cloud

February

• Connections Newsletter:
  OUC Becomes Official Sustainability & Utility
  Sponsor Of New USTA National Campus - Orlando
  OUC Becomes Official Sustainability & Utility
  Sponsor Of New USTA National Campus - St. Cloud
• Bill Inserts
  Understanding Your New Utility Bill - Orlando
  Understanding your New Utility Bill - St. Cloud

January

• Connections Newsletter:
  Coming Soon - A New Look to Your Utility Bill - Orlando
  Coming Soon - A New Look to Your Utility Bill - St. Cloud

2016

December

• Connections Newsletter:
  Make Holiday Safety Stick - Orlando
  Make Holiday Safety Stick - St. Cloud
• Bill Inserts:
  City of Orlando Stormwater - Orlando

November

• Connections Newsletter:
  OUC Crews Restore Power After Hurricane Matthew, Head to Neighboring Areas to Assist - Orlando
  OUC Crews Restore Power After Hurricane Matthew, Head to Neighboring Areas to Assist - St. Cloud
• Bill Inserts:
  Want a Free Tree? - Orlando
  American Water Resources Home Warranty Protection Programs - Orlando
  Safe Water Act - Orlando

October

• Connections Newsletter:
  OUC Crews Help Tallahassee Restore Power Following Hurricane Hermine - Orlando
  OUC Crews Help Tallahassee Restore Power Following Hurricane Hermine - St. Cloud

September

• Connections Newsletter:
  Stay Far Away From Downed Power Lines - Orlando
  OUC To Upgrade Electric Distribution System in Parts of St. Cloud - St. Cloud
• Bill Inserts:
  Wastewater Rate Schedule - Orlando

August

• Connections Newsletter:
  OneOrlando Fund - Orlando
  OneOrlando Fund - St. Cloud

• Bill Inserts:
  AWR Protection Services - Orlando/St. Cloud

July

• Connections Newsletter:
  OUC Lowers Electric Rates Once Again - Orlando
  OUC Lowers Electric Rates Once Again - St. Cloud

• Bill Inserts:
  AWR Protection Services - Orlando/St. Cloud

June

• Connections Newsletter:
  OUC is Prepared to Keep You Safe This Storm Season - Orlando
  OUC is Prepared to Keep You Safe This Storm Season - St. Cloud

• Bill Inserts:
  Hurricane Guide - Orlando
  Flood Hazard Awareness - Protect What Matters - Orlando
  Hurricane Guide - St. Cloud

May

• Connections Newsletter:
  OUC is Florida's Most Reliable Electric Provider for 18th Year in Row - Orlando
  OUC is Florida's Most Reliable Electric Provider for 18th Year in Row - St. Cloud

• Bill Inserts:
  Budget Rate Workshop - Orlando
  Budget Rate Workshop - St. Cloud

April

• Connections Newsletter:
  April is Water Conservation Month - Orlando
  Safety Tips for Working Outdoors - St. Cloud

• Bill Insert:
  Listen to Your Lawn

March

• Connections Newsletter:
  A Message From OUC Board President — Linda Ferrone - Orlando
  Safety Tips for Working Outdoors - St. Cloud

February

• Connections Newsletter:
  Sustainability All Around Town - Orlando
  Sustainability All Around Town - St. Cloud

• Bill Insert:
  One Person One Tree

January

• Connections Newsletter:
  One Person, One Tree Program Takes Root - Orlando
  Go Green and Save Green with OUC’s Efficiency Delivered - St. Cloud

2015

December

• Connections Newsletter:
  Fill Up at an H2OUC Hydration Station Near You - Orlando
  Save with Energy-Efficient Holiday Gifts and Tips - St. Cloud

November

• Connections Newsletter:
  Tips For an Energy-Efficient Holiday Season in the Kitchen - Orlando
  Tips For an Energy-Efficient Holiday Season in the Kitchen - St. Cloud

• Bill Inserts:
  Home Warranty Protection Programs
  Hazards at Home - Orlando

October

• Connections Newsletter:
  Fall Checklist - A Few Things to Remember for Fall - Orlando
  Fall Checklist - A Few Things to Remember for Fall - St. Cloud

• Bill Inserts:
  Home Protection Warranty Programs
  Get Out And Vote - Orlando

September

• Connections Newsletter:
  OUC will Double its Solar Capacity with New Array - Orlando
  OUC will Double its Solar Capacity with New Array - St. Cloud

August

• Connections Newsletter: 
  More Than 3,000 Customers Have Taken Control With OUC Power Pass - Orlando
  More Than 3,000 Customers Have Taken Control With OUC Power Pass - St. Cloud

July

• Connections Newsletter: 
  New Program Offers Protection From Power Surges - Orlando
  New Program Offers Protection From Power Surges - St. Cloud

• Bill Inserts: 
  New  Power Surge Protection Program For OUC Customers - Orlando/St. Cloud

June

• Connections Newsletter: 
  New Online Dashboard Gives Your The Power To Save - Orlando
  New Online Dashboard Gives Your The Power To Save - St. Cloud

• Bill Inserts: 
  Hurricane Guide - Orlando
  Hurricane Guide - St. Cloud

May

• Connections Newsletter: 
  Enjoy Peace of Mind With New Home Warranty Programs - Orlando
  Enjoy Peace of Mind With New Home Warranty Programs - St. Cloud

• Bill Inserts: 
  Budget Rate Workshop - Orlando
  Budget Rate Workshop - St. Cloud

April

• Connections Newsletter: 
  Take Control With OUC Power Pass - Orlando
  Take Control With OUC Power Pass - St. Cloud

• Bill Insert: 
  Stormwater - Orlando

March

• Connections Newsletter: 
  Manage Your Account With myOUC - Orlando
  Manage Your Account With myOUC - St. Cloud

February

• Connections Newsletter: 
  Bike Share Program Rolls Into the City Beautiful - Orlando
  Get Your Questions Answered on OUC.com - St. Cloud

January

• Connections Newsletter: 
  Avoid the Wait When You Call - Orlando
  Avoid the Wait When You Call - St. Cloud

2014

December

• Connections Newsletter: 
  Kitchen Tips For an Energy-Efficient Holiday Season - Orlando
  Kitchen Tips For an Energy-Efficient Holiday Season - St. Cloud

November

• Connections Newsletter: 
  Report Streetlight Outages Online - Orlando
  Report Streetlight Outages Online - St. Cloud

October

• Connections Newsletter: 
  Register Now for the Orlando Half Marathon & Lake Eola 5K - Orlando
  Register Now for the Orlando Half Marathon & Lake Eola 5K - St. Cloud
• Bill Insert:
  Wastewater - Orlando

September

• Connections Newsletter: 
  OUC's Budget Billing Eliminates Sudden Surprises - Orlando
  OUC's Budget Billing Eliminates Sudden Surprises - St. Cloud
• Bill Insert:
  Wastewater Schedule - Orlando

August

• Connections Newsletter: 
  Safety Tips for Outdoor Projects - Orlando
  Safety Tips for Outdoor Projects - St. Cloud
• Bill Inserts:
  Flood Hazard Awareness - Orlando

July

• Connections Newsletter: 
  Hurricane Guide - Orlando
  Hurricane Guide - St. Cloud
• Bill Inserts:
  Lawn Guidelines - Orlando

June

• Connections Newsletter: 
  Community Events Highlight Conservation - Orlando
  Energy Efficiency Highlighted at Home & Garden Show - St. Cloud
• Bill Inserts:
  Budget Rate Workshop - Orlando
  Budget Rate Workshop - St. Cloud

May

• Connections Newsletter: 
  OUC is Florida's Most Reliable 16 Years in a Row - Orlando
  OUC is Florida's Most Reliable 16 Years in a Row - St. Cloud
• Bill Inserts:
  Operation Lock It Up - Orlando
  Hazards at Home - Orlando

April

• Connections Newsletter: 
  Raise a Glass to Drinking Water Week - Orlando
  Avoid The Wait When You Call - St. Cloud

March

• Connections Newsletter: 
  Avoid Seasonal Surprises With OUC Budget Billing - Orlando
  Avoid Seasonal Surprises With OUC Budget Billing - St. Cloud

February

• Connections Newsletter: 
  Find FAQs and More Online - Orlando
  Find FAQs and More Online - St. Cloud

January

• Connections Newsletter: 
  Simplify Bills With OUC's Budget Billing - Orlando
  Simplify Bills With OUC's Budget Billing - St. Cloud

View the Bill Inserts & Newsletters Archives

Click to download or update Adobe Acrobat® now. If you are using another application (i.e. Preview for Mac), make sure all software updates have been applied.