Important Storm Message:  OUC crews are working as quickly and safely as possible to restore power to all customers. A system-wide estimated time of restoration will be provided within 24 hours. At this time, we are not accepting payments and disconnects for non-payment have been suspended for all customers. If you are without service, click here. If you are an OUC Power Pass customer, click here. To visit OUC's Storm Center, click OUC’s here
Pay My Bill

Helpful Step-by-Step Videos

Can't remember your password or not sure where to find your account number? Don’t worry. We've put together some short, step-by-step videos to help you along. Select the video you need below and we'll walk you through the process.

Register for myOUC

Register for myOUC
Current customers - access your
personalized account summary.
Watch this video to learn how.

Register for myOUC

Register for myOUC
New customers - access your
personalized account summary.
Watch this video to learn how.

Find account number and PIN

Find Account Number and PIN
Part of your online account summary.
Watch this video to learn how to find it.

Forgot Username?

Forgot Username
Forgot your Account Username?
Watch this video to learn how to retrieve it.

Forgot Your Password?

Forgot Password
Forgot your account password?
Watch this video to learn how to retrieve it.