The new myOUC Account Summary page makes managing your account easier than ever.
Learn about the different ways you can pay your bill online.
Easily update mailing addresses, phone numbers, emails, and more.
Access the same important information on your phone, tablet, or computer.
Log in to view and pay your bill, update your info and more.
Incentives for making your home more efficient.
It's easy to start, stop or move services.
Find out how to improve your home's efficiency.
For your company's communication deployment plan
Designed to assist mid-sized and large commercial customers.
Lighting and Cooling Solutions
Find the current rates schedule for your business
The world’s solar landscape is expanding.
Learn about OUC’s renewable and conservation efforts.
OUC believes in strengthening our community.
Educational resources for teachers and kids.
Access our archive of new releases, feature stories and more.
Find out if a career at OUC might be right for you.
OUC strives to make public information readily available.
Standing out as The Reliable One since 1923.
Over 126,000 customers have created a myOUC online profile to make payments, start service, request a pay plan and more. View online services, take a video tour or contact us with questions.
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With OUC's online bill payment, payments occur in real time and a confirmation email is sent directly to your inbox. That's peace of mind you can rely on.
Start, stop, move
Update account information
Report electric or water problem
Request a payment extension
Request budget billing
From payment options to moving your OUC services, watch all the ways myOUC makes it easy to manage your account.
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This website is mobile enhanced, so you can access your account from anywhere you use your handheld mobile device. Whether you're using a laptop, smartphone or tablet, you'll have full access to all of our features.
Update your account information, such as your mailing address, phone numbers and email address, online, anytime and from any computer or mobile device.
Opt for paperless billing or choose to receive printed bills. Easily manage and update your billing preferences online anytime.
Sign up for a myOUC account to be able to report outages and problems online and request a callback regarding your estimated time of restoration. It’s easier and faster than calling! Before the next storm hits, be sure to register for your myOUC account and update your contact information. You’ll need your account number and the PIN located on the top left of your OUC statement. If you already have a username and password, you can log in from the homepage.
OUC's automatic bill paying system (formerly Rely-A-Pay) makes paying your OUC bill simple by allowing OUC to deduct your monthly utilities statement amount from your checking or savings account.
This free service lets you pay your OUC bill online with a check - 24 hours a day, seven days a week. And now we've made it even easier by allowing you to store your bank account information. It's safe and secure and you no longer have to input your bank account or routing numbers every time you pay.
OUC accepts Visa, MasterCard, Discover, American Express and ATM/Debit card payments through KUBRA, an independent service provider. The card must have the STAR, PULSE, NYCE or ACCEL logo. KUBRA charges a $3.75 convenience fee per transaction; however, your payment will be credited to your OUC account immediately.
We are willing and able to answer online and on the phone.
Search our online FAQs, email or call. Our agents are available from 7 a.m. to 6 p.m. Monday-Friday by email or call 407-423-9018 in Orlando/Orange County and 407-957-7373 in St. Cloud/Osceola County. If you do call, calling from the primary phone number associated with your account helps you complete your request faster.
Click here for other helpful numbers.
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