Important Storm Message: OUC is closely watching Hurricane Ian and making preparations in case our service area is impacted. Prepare for the storm by visiting OUC’s Storm Center. To sign up for OUC’s Outage Alerts (in English or Spanish), text REG to 69682 (MYOUC) or click here.
Customer Brochures

Customer Brochures

As a municipally-owned utility, OUC works hard to ensure that our publications and other public information are available in a variety of formats.

Storm Preparedness & Safety

  • Tropical Weather Guide
    Provides helpful tips for you and your home before, during and after the storm.


    Customer Service

    • Outage Alerts
      Receive outage information regarding electric and water services via phone, email or text.

    • Medical Alert 
      Provides special consideration for customers with medical needs.

    • Project CARE
      Provides emergency relief for temporary financial hardships.

    • AutoPay
      Lets you pay your utility bill without having to write a check or wait in line.

    • Usage Dashboard
      A presentation of your consumption trends to help you better understand the days and times you use the most.

    Commercial Service

    • Commercial Services
      Includes information on OUCooling, OUConvenient Lighting, the Commercial Indoor Lighting Program and more.

    Conservation & Renewables

    • Home and Apartment Energy Guide
      Identifies the household appliances that have a bigger appetite for energy than others.
      English | Spanish

    • Rebate Programs
      Helps reduce the costs associated with making your home more energy efficient.

    • Community Solar Program
      Access to sustainable, maintenance-free solar energy is now available to OUC customers.
      English | Spanish

    • Water Conservation Guide
      Shows you how to save water and lower your monthly utility bill.
      English | Spanish 

    Click to download or update Adobe Acrobat® now. If you are using another application (i.e. Preview for Mac), make sure all software updates have been applied.