Exclamation mark  ATTENTION: As Central Florida reopens, OUC is returning to regular business operations. Service disconnections for non-payment resumed July 13, 2020, and late fees were reinstated August 3, 2020. If you’re experiencing a financial hardship, we’re here to help with assistance programs.

OUC Power Pass

A Prepay Program


No late fees  No deposits  No reconnect fees 
Monitor & lower your daily usage

Your Money

YOUR Money

No more waiting for a monthly bill and making a single monthly payment. Pay when you want, how you want, in the amount you want.

Your Usage

YOUR Usage

Monitor usage through the OUC Power Pass portal. Check your daily consumption and receive alerts via text, email and/or phone.

Your Plan

YOUR Plan

You have the flexibility to make daily, weekly, or biweekly payments on electric bills rather than make one large payment each month. It’s up to you.


What is OUC Power Pass?

OUC Power Pass is a prepaid program that now allows small business customers, in addition to residential customers, to pay-as-you-go for utility services. Instead of getting a bill, you can check your electric usage every day. OUC Power Pass customers never pay a deposit or incur late fees.

Existing OUC Customers
To get started, call 407-423-9018 and once your account has been verified with your street address number, say “Power Pass” after the Main Menu to learn more about or apply for OUC Power Pass.  

New OUC Customers
To get started, call 407-423-9018 and when asked for your phone number, say "agent." Once connected, say “Power Pass” after the Main Menu to learn more about or apply for OUC Power Pass.



Is OUC Power Pass a good option for me? Do you...

  • Want to avoid deposits and late fees?
  • Want to control and monitor your electric use?
  • Not want a monthly bill?
  • Want to avoid any high-bill surprises?
  • Have roommates and need to split utility costs?
  • Travel often and don’t consume electric regularly?

If you answered yes to any of these questions, OUC Power Pass is a good option for you!


Cost & Fees

OUC Power Pass is an optional program. New or existing customers may sign-up to participate in the program.

New Customers

An initial $25 service charge as well as a $50.00 minimum credit balance is required to create and activate the OUC Power Pass account. (Total $75)

Existing Traditional Customers

A minimum of $50.00 credit balance is required to activate the OUC Power Pass account. When converted, all deposits will be applied toward any outstanding balance. (Total $50)

Any additional outstanding balances due, may have a portion placed in Debt Recovery, and 30% of all funds added after set-up of account will be applied to slowly pay off this outstanding balance.


Stay in Control With Information & Alerts

Your OUC Power Pass account can be set-up with three types of alerts: Low Balance, Pending Disconnect, and Disconnect. These alerts will be delivered by email, text or phone, based on your preference. Once enrolled in the OUC Power Pass program, customers at any time can check any status of their account by logging in to their myOUC profile and clicking on the OUC Power Pass button or by calling 407-423-9018.

Need help registering or reactivating your OUC Power Pass Alerts?

DOWNLOAD ALERT REGISTRATION GUIDE

 


Making Payments is Easy

Pay Online, By Phone or In Person:


How Does it Work?

Buying electricity in advance is very similar to buying gas for your car:

  • You pay for your gas in advance at the gas station
  • The amount of gas you use depends on how often, how fast, and how far you drive
  • Your fuel gauge tracks your usage (full, empty, or somewhere in between)
  • Your fuel light alerts you when your gas tank is running low
  • An empty gas tank stops your car
  • Adding more gas re-starts or keeps your car running

Download OUC Power Pass Brochure    FAQs

Update Your Information


Assistance for OUC Power Pass Customers

If you’re an OUC Power Pass customer, financial assistance may be available to help pay your account balance.

Project CARE – Project CARE provides emergency assistance to OUC residential customers who can receive up to $500 in assistance during a one-year period. To determine eligibility, call 2-1-1 or text your zip code to 898-211.      

Low Income Energy Assistance Program (LIHEAP) – LIHEAP assists low-income households with utility-related costs. Call 407-836-7429 to determine eligibility.  Learn more online here.

Payment Plans – We may be able to set up a payment plan for you. Call 407-423-9018 to find the right option for you. 

Please keep in mind that some programs are available on a first-come, first-served basis so please act now. If you need to reach Customer Service, please visit us online