The new myOUC Account Summary page makes managing your account easier than ever.
Learn about the different ways you can pay your bill online.
Easily update mailing addresses, phone numbers, emails, and more.
Access the same important information on your phone, tablet, or computer.
Log in to view and pay your bill, update your info and more.
Incentives for making your home more efficient.
It's easy to start, stop or move services.
Find out how to improve your home's efficiency.
For your company's communication deployment plan
Designed to assist mid-sized and large commercial customers.
Lighting and Cooling Solutions
Find the current rates schedule for your business
The world’s solar landscape is expanding.
Learn about OUC’s renewable and conservation efforts.
OUC believes in strengthening our community.
Educational resources for teachers and kids.
Access our archive of new releases, feature stories and more.
Find out if a career at OUC might be right for you.
OUC strives to make public information readily available.
Standing out as The Reliable One since 1923.
A Prepay Program
No late fees No deposits No reconnect fees
Monitor & lower your daily usage
No more waiting for a monthly bill and making a single monthly payment. Pay when you want, how you want, in the amount you want.
Monitor usage through the OUC Power Pass portal. Check your daily consumption and receive alerts via text, email and/or phone.
You have the flexibility to make daily, weekly, or biweekly payments on electric bills rather than make one large payment each month. It’s up to you.
OUC Power Pass is a prepaid program that allows you to pay-as-you-go for utility services. Instead of getting a bill, you can check your electric usage every day. OUC Power Pass customers never pay a deposit or incur late fees.
Existing OUC Customers
To get started, call 407-423-9018 in Orlando/Orange County or 407-957-7373 in St. Cloud/Osceola County and once your account has been verified with your street address number, say “Power Pass” after the Main Menu to learn more about or apply for OUC Power Pass.
New OUC Customers
To get started, call 407-423-9018 in Orlando/Orange County or 407-957-7373 in St. Cloud/Osceola County and when asked for your phone number, say "agent." Once connected, say “Power Pass” after the Main Menu to learn more about or apply for OUC Power Pass.
Want to avoid deposits and late fees?
Want to control and monitor your electric use?
Not want a monthly bill?
Want to avoid any high-bill surprises?
Have roommates and need to split utility costs?
Travel often and don’t consume electric regularly?
If you answered yes to any of these questions, OUC Power Pass is a good option for you!
OUC Power Pass is an optional program. New or existing customers may sign-up to participate in the program.
An initial $25 service charge as well as a $50.00 minimum credit balance is required to create and activate the OUC Power Pass account. (Total $75)
A minimum of $50.00 credit balance is required to activate the OUC Power Pass account. When converted, all deposits will be applied toward any outstanding balance. (Total $50)
Any additional outstanding balances due, may have a portion placed in Debt Recovery, and 30% of all funds added after set-up of account will be applied to slowly pay off this outstanding balance.
Your OUC Power Pass account will be set-up with three (3) basic Alerts. Low Balance; Pending Disconnect; and Disconnect. These alerts will be delivered by email, text or phone, based on your preference. Once enrolled in the OUC Power Pass program, customers at any time can check any status of their account by:
or by calling:
Pay Online, By Phone or In Person:
Buying electricity in advance is very similar to buying gas for your car:
You pay for your gas in advance at the gas station
The amount of gas you use depends on how often, how fast, and how far you drive
Your fuel gauge tracks your usage (full, empty, or somewhere in between)
Your fuel light alerts you when your gas tank is running low
An empty gas tank stops your car
Adding more gas re-starts or keeps your car running
Download OUC Power Pass Brochure FAQs