Important Storm Message:  OUC crews are working as quickly and safely as possible to restore power. The current System Estimated Time of Restoration (ETR) is 11:59 p.m. on Saturday, October 1st. This is the estimated time that all customers should be restored, although some individuals may have power sooner. The only exceptions are areas heavily affected by flooding, or homes with damage to customer-owned electrical equipment. Thanks for your patience as we work to restore power to our community. At this time, we are not accepting payments and disconnects for non-payment have been suspended for all customers. If you are without service, click here. If you are an OUC Power Pass customer, click here. To visit OUC's Storm Center, click here.

For New CustomersFor New Customers

Welcome to OUC. For nearly a century, OUC–The Reliable One has been providing outstanding electric and water service to homes and businesses in Central Florida. We know our customers are busy and value convenience as much as they value reliability. For that reason, we offer multiple self-service and customer service options for managing your OUC account.


Creating a myOUC account gives you immediate access to all of our online account management tools. Our website is safe, secure and mobile enhanced, so you can access account information at any time, from any computer or mobile device. When you become an OUC customer, you can create a myOUC account to be able to view bills, make payments and monitor your utility usage Online. Already have a myOUC account?

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OUC provides reliable, quality service to the cities of Orlando and St. Cloud and portions of unincorporated Orange County and Osceola County.

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Make the Most of OUC

Our website provides comprehensive information about how to get the most out of your relationship with OUC, conservation tips, important safety and storm information and insights into the Central Florida community. If you have a question, you’ll find the answer on our website. It’s all part of being The Reliable One.

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