Exclamation mark  ATTENTION: OUC has partnered with Bill2Pay to process credit/debit card payments. Click here to learn about additional payment options.
Exclamation mark  ATTENTION: Our assistance programs can help if you’re experiencing a financial hardship. Also, you can request to start, stop, or move services, schedule payments, report electric or water problems, request payment extensions & more 24/7 by logging in to my.ouc.com. Click here to learn more. For a list of frequently asked questions (FAQs), click here.

For New CustomersFor New Customers

Welcome to OUC. For nearly a century, OUC–The Reliable One has been providing outstanding electric and water service to homes and businesses in Central Florida. We know our customers are busy and value convenience as much as they value reliability. For that reason, we offer multiple self-service and customer service options for managing your OUC account.


Creating a myOUC account gives you immediate access to all of our online account management tools. Our website is safe, secure and mobile enhanced, so you can access account information at any time, from any computer or mobile device. When you become an OUC customer, you can create a myOUC account to be able to view bills, make payments and monitor your utility usage Online. Already have a myOUC account?

Log In

Create a myOUC Account

OUC provides reliable, quality service to the cities of Orlando and St. Cloud and portions of unincorporated Orange County and Osceola County.

View a map of OUC's service area

Make the Most of OUC

Our website provides comprehensive information about how to get the most out of your relationship with OUC, conservation tips, important safety and storm information and insights into the Central Florida community. If you have a question, you’ll find the answer on our website. It’s all part of being The Reliable One.

OUC Online FAQs

City/County Government


Stuff to Do


Utilities Organizations

This page contains links to other Internet sites. OUC does not endorse any products and/or services offered on these sites. These links are for informational purposes only.