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Exclamation mark  ATTENTION: Our assistance programs can help if you’re experiencing a financial hardship. Also, you can request to start, stop, or move services, schedule payments, report electric or water problems, request payment extensions & more 24/7 by logging in to my.ouc.com. Click here to learn more. For a list of frequently asked questions (FAQs), click here.
Reliable Plaza

Business Hours & Locations

Hours and locations of OUC’s business offices.

While OUC offices are closed at this time, customer service is available online and by calling 407-423-9018, Monday through Friday, 7 a.m. to 6 p.m.

Downtown Orlando – Reliable Plaza

100 W. Anderson St., Orlando, Florida 32801
Hours of Operation: Mon. - Fri.: 8 a.m. to 5 p.m.
Commercial Services: Mon. - Fri.: 7:30 a.m. to 5:30 p.m.
Sat. and Sun.: Closed
Closed on major holidays
Payments not accepted at this location.

Southwest Orlando

3800 Gardenia Ave., Orlando, Florida 32839
Hours of Operation: Mon. - Fri.: 8 a.m. to 5 p.m.
Sat. & Sun.: Closed
Closed on major holidays
Payments not accepted at this location.

Southeast Orlando

6003 Pershing Avenue, Orlando, FL 32822
Hours of Operation: Mon. - Fri.: 8 a.m. to 5 p.m.
Sat. & Sun.: Closed
Closed on major holidays
Payments not accepted at this location.

To view a list of payment locations, please click here. or visit the Pay My Bill page for a variety of online options to make a payment.