Exclamation mark  ATTENTION: OUC has been made aware by the U.S. Postal Service that mail delivery delays may cause your most recent OUC bill to arrive later than anticipated. Log into to my.OUC.com to view, print, and pay your bill. Also, you can set up billing alerts in your my.OUC.com account or text REG to 69682.
Exclamation mark  ATTENTION: Our assistance programs can help if you’re experiencing a financial hardship. Log into my.OUC.com to access services such as start, stop or move, access your bill, request payment extensions, report outages & more 24/7. To learn more, click here  or visit our frequently asked questions (FAQs).
Reliable Plaza

Business Hours & Locations

Hours and locations of OUC’s business offices.

While OUC offices are closed at this time, customer service is available online and by calling 407-423-9018, Monday through Friday, 7 a.m. to 6 p.m.

Downtown Orlando – Reliable Plaza

100 W. Anderson St., Orlando, Florida 32801
Hours of Operation: Mon. - Fri.: 8 a.m. to 5 p.m.
Commercial Services: Mon. - Fri.: 7:30 a.m. to 5:30 p.m.
Sat. and Sun.: Closed
Closed on major holidays
Payments not accepted at this location.

Southwest Orlando

3800 Gardenia Ave., Orlando, Florida 32839
Hours of Operation: Mon. - Fri.: 8 a.m. to 5 p.m.
Sat. & Sun.: Closed
Closed on major holidays
Payments not accepted at this location.

Southeast Orlando

6003 Pershing Avenue, Orlando, FL 32822
Hours of Operation: Mon. - Fri.: 8 a.m. to 5 p.m.
Sat. & Sun.: Closed
Closed on major holidays
Payments not accepted at this location.

To view a list of payment locations, please click here. or visit the Pay My Bill page for a variety of online options to make a payment.