Exclamation mark  ATTENTION: OUC has been made aware by the United States Postal Service that delays in mail delivery may cause your most recent OUC bill to arrive later than anticipated. You can obtain a copy by signing in to your my.OUC.com account, where you can review your balance, print/view your bill and pay your bill online any time. Also, you can set up billing alerts in your my.OUC.com account or text REG to 69682.
Exclamation mark  ATTENTION: Our assistance programs can help if you’re experiencing a financial hardship. Also, you can request to start, stop, or move services, schedule payments, report electric or water problems, request payment extensions & more 24/7 by logging in to my.OUC.com. Click here to learn more. For a list of frequently asked questions (FAQs), click here.
Reliable Plaza

Business Hours & Locations

Hours and locations of OUC’s business offices.

While OUC offices are closed at this time, customer service is available online and by calling 407-423-9018, Monday through Friday, 7 a.m. to 6 p.m.

Downtown Orlando – Reliable Plaza

100 W. Anderson St., Orlando, Florida 32801
Hours of Operation: Mon. - Fri.: 8 a.m. to 5 p.m.
Commercial Services: Mon. - Fri.: 7:30 a.m. to 5:30 p.m.
Sat. and Sun.: Closed
Closed on major holidays
Payments not accepted at this location.

Southwest Orlando

3800 Gardenia Ave., Orlando, Florida 32839
Hours of Operation: Mon. - Fri.: 8 a.m. to 5 p.m.
Sat. & Sun.: Closed
Closed on major holidays
Payments not accepted at this location.

Southeast Orlando

6003 Pershing Avenue, Orlando, FL 32822
Hours of Operation: Mon. - Fri.: 8 a.m. to 5 p.m.
Sat. & Sun.: Closed
Closed on major holidays
Payments not accepted at this location.

To view a list of payment locations, please click here. or visit the Pay My Bill page for a variety of online options to make a payment.