Exclamation mark  ATTENTION: All OUC offices, including our Customer Service Centers, are closed Friday, July 3rd in observance of Independence Day. You can make payments, report outages and use other self-service features by logging-in to your myOUC online profile or by using our 24-hour outage reporting line at 407-423-9018.
Exclamation mark  ATTENTION: As Central Florida reopens, OUC is returning to regular business operations. Service disconnections for non-payment resume July 13, 2020, and late fees will be reinstated August 3, 2020. If you’re experiencing a financial hardship, we’re here to help with assistance programs.
Exclamation mark ATTENTION: To increase security, OUC.com and my.OUC.com will no longer support outdated Internet browsers as of July 23, 2020. Learn more
 
Contractor Requirements

Contractor Requirements

Enrollment for the PCN Program is now open and we are accepting applications through Vendorlink

  1. Ability to service OUC's territory which includes the City of Orlando, a portion of unincorporated Orange County, and the City of St. Cloud.
  2. Contractor will contact the customer within one (1) business day after being solicited.
  3. A minimum of three (3) years experience as a Contractor related to the respective discipline of expertise.
  4. Contractor and/or subcontractor personnel who perform work in connection with this contract shall meet the requirements of OUC's drug policy.
  5. Contractor and/or subcontractor personnel shall have statewide criminal and employee background check procedure as part of their company policy.
  6. Contractor shall have adequate means of communication necessary to perform all aspects of the program including:
    - Office Phone
    - Cell Phone/Pager
    - After-hours Contact Numbers
    - Email
    - Facsimile (Fax)
  7. Contractor shall be licensed as required by the city, county, state, and/or federal government to perform this type of work.
  8. Contractor shall comply with all local, state, and federal regulations – environmental or otherwise.
  9. All Contractor vehicles must have their company logo displayed in a conspicuous location.