A Valuable Connection

It's about more than just keeping the lights on and great-tasting water flowing.

As Orlando’s hometown utility for a century, it’s our responsibility to provide our customers with high-quality, safe and reliable electric and water service at an affordable price. After all, that’s what being a reliable community partner is all about.

The second fuel-rate decrease in four months has been approved by OUC’s Board of Commissioners. It will take effect on October 1, 2023, pending review by the Florida Public Service Commission. Combined, OUC’s two most recent rate adjustments total a net average savings of $15/month for 1,000 kWh residential customers.

Our customers have trusted us for 100 years to provide them with exceptional value and reliable service – and that’s a responsibility we take seriously. Learn more below about OUC’s commitment to the community and the environment.

For additional ways to save, visit Save Energy, Water & Money.

View OUC's Community Responsibility Report

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Escalent

OUC Named “Most Trusted” Nationally

For the sixth consecutive year, OUC has been named “Most Trusted Brand” among U.S. energy providers, according to a national customer survey conducted by the human behavior and analytics firm Escalent. Read more

Commitment

A Century of Reliability

As Orlando’s hometown utility for a century, we’re here to help our customers. That’s why we partner with community-based organizations to assist our customers when they need it the most.
Visit OUC100.com to learn more

Water Lab

Great-Tasting Water You Can Depend On

We’re committed to providing the highest quality water and making investments to conserve this precious resource for generations to come. Learn More

Assistance

Partnering Together

As Orlando’s hometown utility for a century, we’re here to help our customers with assistance programs and ways to save. Learn More

Connected to Our Community

Reinvesting in the communities where we live and work enhances the quality of life for everyone. It's the right thing to do. After all, we live here too, and our customers are our neighbors.

OUC in the Community

Utility Bill Assistance
OUC offers several assistance and payment options to support our customers.

OUC in the Community

OUC in the Community
A hometown utility committed to bettering the community it serves.

School Education Programs

School Education Programs
Teaching young people the value of energy and water.

 

Connected to Customer-Focused Solutions

Our customers are at the core of everything we do at OUC. That’s why we’re constantly seeking new products and services to help you save and make your experience even better.

Rebates

Ways to Save – Efficiency Matters
Get money back for making home upgrades and learn from our experts.

PCN

Preferred Contractor Network
Get a list of OUC-vetted contractors to help with your home projects.


 
Outage and Billing Alerts

Outage & Billing Alerts
Stay on top of your account or easily report outages with OUC Alerts via text, email or voice.

 
Billing Options

Billing Options

Usage Dashboard

Usage Dashboard
Monitor daily and hourly electric/water consumption.

 
OUC in the Community

Utility Bill Assistance
OUC offers several assistance and payment options to support our customers.



Connected to Sustainable Innovation

Net Zero CO2 Emissions Commitment

Net Zero CO2 Emissions Commitment
Our path to Net Zero CO2 emissions by 2050, with interim targets of 50% CO2 reduction by 2030 and 75% by 2040.

 
Solar

OUC Solar Solutions
Committed to making solar affordable and accessible to all customers.

Electric Vehicle Revolution

Electric Vehicle Revolution
Driving electric vehicle adoption through education and infrastructure.

 
Clean Technology Research

Clean Technology Research
Planning for our clean energy future.

 
Landfill Gas

Landfill Gas
Turning trash into treasure.

Green Initiatives

Green Initiatives
Spreading the message of sustainability all around town.

 

Connected to Reliable Electricity and Water

Being the most reliable utility in Florida takes a robust team of dedicated employees committed to going above and beyond to keep the lights on and the water flowing for our customers all day, every day.

Investing in a Smarter, Self-Healing Grid

Investing in a Smarter, Self-Healing Grid
Smarter devices predict and prevent potential issues before they result in outages.

Clean, Great-Tasting H2OUC

Clean, Great-Tasting H2OUC
Maintaining ultimate quality straight to your tap.

Reliable Electricity

Reliable Electricity
The most reliable electric utility in Florida.

 
Behind The Reliable One

Behind The Reliable One
Learn more about your neighbors who work at OUC.