Frequently Asked Questions

I can open the PDF but am having trouble viewing its contents?

We recommend using Adobe Acrobat® Reader 9 or higher to view your bill. Download Adobe Acrobat® now. 

If you are using another application (i.e. Preview for Mac), be sure you have applied any software updates and then check the settings in the viewer. For example, the viewer should be set to display in color, not gray scale.

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