Frequently Asked Questions

As an OUC Power Pass customer, how can I track my electric usage and credit balance to avoid disconnection of service?

You can login to myOUC and your balance will be on the account summary. Click on the OUC Power Pass link to get more detailed information like your daily usage and alert settings. Or, call 407-423-9018 and follow the instructions provided.

Additionally, when you set-up your OUC Power Pass account, you were asked to provide up to two contact numbers and/or an email address to which alerts will be sent about your balance and disconnect status. This ensures you can monitor usage easily and efficiently so long as the contact numbers and email do not change.

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