Frequently Asked Questions

Can I register for OUC Alerts for more than one premise or Account Number?

Yes, if you have multiple properties under the same Account Number, all properties will be registered. However, each Account Number will need to be set up individually. When reporting outages, the system will respond with the list of accounts associated with the phone number. If the phone number is associated with more than eight accounts, the customer will be directed to enroll on our website.

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