News & Announcements

OUC Prepares for Tropical Storm Idalia

Aug 28, 2023

En Español

Utility Encourages Customers to Register for Alerts, Reminds Everyone of Storm Safety

ORLANDO, Fla. – OUC is preparing for Tropical Storm Idalia and our crews are ready to respond to any potential impacts to our service area. While we track the storm’s path, it’s likely to intensify and be upgraded to hurricane status later today by the National Hurricane Center as it enters the Gulf of Mexico.

At this time, we urge our customers to prepare now in the following ways:

  • Update your contact information. Customers should log in to their account to make sure their contact information is current.
  • Sign up for outage alerts. Customer can receive power restoration updates via text message. To sign up, text REG to 69682 or visit Alerts are available in English and Spanish. OUC’s Outage Map is also a great resource for information.
  • Visit This website resource provides customers with important safety tips for before, during and after severe weather occurs.
  • Stock up and prepare your storm action plan. Stock up on storm supplies and ensure you have a storm action plan for your home, family and pets. The second Disaster Preparedness Sales Tax Holiday runs through Friday, Sept. 8. For a full list of tax-free items, click here.

OUC prepares for storm season all year by strengthening our electric and water infrastructure, improving our outage management system and training staff. If a storm does hit, we’re ready to restore power quickly and safely. Stay connected to OUC on our social media channels here and get the latest News & Announcements here.

About OUC—The Reliable One
In June 2023, OUC—The Reliable One celebrated 100 years of providing exceptional value to our customers and community through the delivery of sustainable and reliable solutions. Services including electric, water, chilled water, lighting and solar are provided to more than 400,000 accounts in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. As OUC prepares for the next century, the utility remains committed to its goal of achieving net zero carbon emissions by 2050 while supporting its community with conservation, sustainability and energy efficiency resourcesVisit to learn more.