ATTENTION: All OUC offices, including our Customer Service Centers, are closed Thursday, November 23, and Friday, November 24, in observance of Thanksgiving. We’ll return to normal business hours on Monday, November 27. Disconnects for non-payment will be suspended during this time for both traditional and OUC Power Pass customers. You can still make payments, report outages and use other self-service features by logging-in to your myOUC online profile or by using our 24-hour outage reporting line at 407-423-9018 in Orlando and Orange County or 407-957-7373 in St. Cloud and Osceola County.
Report Utility Theft

Report Utility Theft

It's Costly And Dangerous For All!

Utility theft costs more than just the price of the stolen electricity or water. When thieves attempt to steal utilities, it can result in fire, flooding, property damage, hazardous conditions, injuries and even death.

Illegally obtained utilities increase rates for everyone, and unauthorized use of utilities or tampering with utility equipment is a crime and punishable by fines and/or prison time. Help prevent injuries and increased rates due to utility thieves by reporting suspicious behavior.

Call our Revenue Assurance division at 407-384-4019 or report utility theft with our online form below.


Type of Service *

Personal Information

Please provide your contact information if you would like confirmation of your utility theft report. You can submit the problem without providing your contact information.

Please enter phone number without dashes (5555555555).