ATTENTION: OUC is upgrading our systems from Thursday, June 29 – Tuesday, July 4. Self-service via my.ouc.com and our automated phone system will be unavailable during that time. Customer service will be limited. Details are available online at www.ouc.com/customerservice.

Customer Support

We want to provide answers to your questions and problems as quickly as possible. That’s why we’ve provided a range of options for you to reach OUC. From online frequently asked questions to phone or email customer service, contact us in the way that best fits your needs.

For 24-hour customer service concerning power outages and water trouble, please call 407-423-9018 or visit our Outage Map.

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Frequently Asked Questions

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