Important Message: OUC operations have returned to normal. myOUC is available for making payments, reporting outages and all other self-service options. Disconnects will resume for both traditional and OUC Power Pass customers on Wednesday, October 16th. If you are without service, click here.

 Mensaje Importante: Las operaciones de OUC han vuelto a la normalidad. myOUC está disponible para realizar pagos, informar cortes de energía y todas las demás opciones de autoservicio. Las desconexiones se reanudarán para los clientes tradicionales y de OUC Power Pass el miércoles 16 de octubre. Si no tiene servicio, haga clic aquí.

Report a Streetlight Outage

Report a Streetlight Outage When the sun goes down in Central Florida, OUC–The Reliable One takes over with our thousands of streetlights shining bright across the community. Streetlights provide greater visibility and safety for motorists, pedestrians and law enforcement officials. OUC crews work diligently to repair or replace broken and burnt-out streetlights — even upgrading many of them to longer-lasting LED fixtures — but it’s often difficult to catch them all. 

Complete and submit the form below. We’ll verify that the light is maintained by OUC. If it is, we'll add it to our repair list. Thanks for helping us keep our community safe!

Streetlights come in a variety of shapes and sizes, from traditional poles found in most neighborhoods to decorative acorn-style fixtures you’ll find downtown. The pole number is typically found near the base of the pole on a metal tag.

Report a Streetlight Outage Form

We have partnered with law enforcement to encourage customers to report street light outages.
Click to watch a message from Orlando and St. Cloud Police Chiefs.
Orlando Police Chief John Mina St. Cloud Police Chief Pete Gauntlett

Streetlight Location & Appearance

Contact Information

Please provide your contact information if you would like to receive confirmation that your streetlight outage has been reported. You can submit the outage without providing your information.
Please enter phone number without dashes (5555555555).