Service You Can Count On
Over 107,000 customers have created a myOUC online profile to make payments, start service, request a pay plan and more. View online services, take a video tour or contact us with questions.
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Simple, Safe Transactions
With OUC's online bill payment, payments occur in real time and a confirmation email is sent directly to your inbox. That's peace of mind you can rely on.
You can also:
Start, stop, move
Update account information
Report electric or water problem
Request a payment extension
Request budget billing
See Your Options
From payment options to moving your OUC services, watch all the ways myOUC makes it easy to manage your account.
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Access Your Account
This website is mobile enhanced, so you can access your account from anywhere you use your handheld mobile device. Whether you're using a laptop, smartphone or tablet, you'll have full access to all of our features.
Update your account information, such as your mailing address, phone numbers and email address, online, anytime and from any computer or mobile device.
Opt for paperless billing or choose to receive printed bills. Easily manage and update your billing preferences online anytime.
Report Outages & Problems Online
Sign up for a myOUC account to be able to report outages and problems online and request a callback regarding your estimated time of restoration. It’s easier and faster than calling! Before the next storm hits, be sure to register for your myOUC account and update your contact information. You’ll need your account number and the PIN located on the top left of your OUC statement. If you already have a username and password, you can log in from the homepage.
Pay Your Bill Online
OUC's automatic bill paying system (formerly Rely-A-Pay) makes paying your OUC bill simple by allowing OUC to deduct your monthly utilities statement amount from your checking or savings account.
Pay by eCheck
This free service lets you pay your OUC bill online with a check - 24 hours a day, seven days a week. And now we've made it even easier by allowing you to store your bank account information. It's safe and secure and you no longer have to input your bank account or routing numbers every time you pay.
Pay by Credit Card
OUC accepts Visa, MasterCard, Discover, American Express and ATM/Debit card payments through KUBRA, an independent service provider. The card must have the STAR, PULSE, NYCE or ACCEL logo. KUBRA charges a $3.75 convenience fee per transaction; however, your payment will be credited to your OUC account immediately.
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