Report Outages & Problems Online
Sign up for a myOUC account to be able to report outages and problems online and request a callback regarding your estimated time of restoration. It’s easier and faster than calling! Before the next storm hits, be sure to register for your myOUC account and update your contact information. You’ll need your account number and the PIN located on the top left of your OUC statement. If you already have a username and password, you can log in from the homepage.
Pay Your Bill Online
OUC's automatic bill paying system (formerly Rely-A-Pay) makes paying your OUC bill simple by allowing OUC to deduct your monthly utilities statement amount from your checking or savings account.
Pay by eCheck
This free service lets you pay your OUC bill online with a check - 24 hours a day, seven days a week. And now we've made it even easier by allowing you to store your bank account information. It's safe and secure and you no longer have to input your bank account or routing numbers every time you pay.
Pay by Credit Card
OUC accepts Visa, MasterCard, Discover, American Express and ATM/Debit card payments through KUBRA, an independent service provider. The card must have the STAR, PULSE, NYCE or ACCEL logo. KUBRA charges a $3.75 convenience fee per transaction; however, your payment will be credited to your OUC account immediately.