ATTENTION: All OUC offices, including our Customer Service Centers, are closed Monday, May 27th in observance of Memorial Day. We’ll return to normal business hours on Tuesday, May 28th. Disconnects for non-payment will be suspended during this time for both traditional and OUC Power Pass customers. You can still make payments, report outages and use other self-service features by logging into your myOUC online profile or by using our 24-hour outage reporting line at 407-423-9018 in Orlando and Orange County or 407-957-7373 in St. Cloud and Osceola County.

Start Service

We've made starting service online with us even easier. Simply create a myOUC profile, fill out the online form and submit. We'll send you a confirmation email with the details about your new account.

If you're unsure whether we provide service to your location, you can verify by viewing our service area map.

Have a myOUC account?
Log In to Start Service Now

Don't have a myOUC account?


New Customer?

To complete our online Start Service request form, you must be a registered user and have access to myOUC. Just follow these simple steps:

1. Register

Fill out the registration form to create a myOUC account.

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2. Log In

Log into your myOUC account. On the Welcome screen under "New OUC Customers", click the "Get Started" button.

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3. Submit Your Request

Complete the Start Service request form to request service at your location, and you're done!