ATTENTION: OUC is upgrading our systems from Thursday, June 29 – Tuesday, July 4. Self-service via and our automated phone system will be unavailable during that time. Customer service will be limited. Details are available online at
Outage Map

Outages & Problems

If you need to report an outage, log in to your myOUC Online Profile or call Customer Service at 407-423-9018 (24 hours) in Orlando/Orange County and 407-957-7373 (24 hours) in St. Cloud/Osceola County.

Outage Map
The Outage Map features information on the size and location of the outage and estimated restoration times.

View Outage MapLog In to Report an Outage