Exclamation mark  ATTENTION: OUC has been made aware by the United States Postal Service that delays in mail delivery may cause your most recent OUC bill to arrive later than anticipated. You can obtain a copy by signing in to your my.OUC.com account, where you can review your balance, print/view your bill and pay your bill online any time. Also, you can set up billing alerts in your my.OUC.com account or text REG to 69682.
Exclamation mark  ATTENTION: Our assistance programs can help if you’re experiencing a financial hardship. Also, you can request to start, stop, or move services, schedule payments, report electric or water problems, request payment extensions & more 24/7 by logging in to my.OUC.com. Click here to learn more. For a list of frequently asked questions (FAQs), click here.
Water Quality Reports

Water Quality Reports

Using Ozone to Produce
Great-Tasting Water

OUC uses an advanced ozone treatment process to produce its great-tasting tap water - proudly called H2OUC

Ozone offers several advantages. As a strong oxidant, ozone removes hydrogen sulfide (a naturally occurring compound that can create an unpleasant taste and odor) and leaves the water with a fresh taste and sparkling appearance. As a powerful disinfectant, ozone greatly reduces the amount of chlorine we have to add to the water, which improves the taste even more.

To prove that H2OUC is of exceptional quality, we compared our water-quality test results with those of four popular bottled brands. As we expected, OUC's water met or surpassed the bottled brands in virtually every aspect.

Most important of all, our customers are happier with their water, according to a survey conducted by an independent research firm. Of the respondents who said they noticed a change in the quality of OUC water, most (76 percent) cited improvements in taste.

Facts About H2OUC

OUC provides water service to residents and businesses within the City of Orlando and portions of Orange County.

Water provided by OUC is drawn from the lower Floridan Aquifer and meets or exceeds all standards set by the Safe Drinking Water Act.

H2OUC Water Statistics

  • Residential 102,417
  • Commercial/Industrial 15,476
  • Irrigation 15,878
  • Service Area 200 square miles
  • Population Served 422,000
  • Water Treatment Plants 7
  • Deep Wells 31
  • Miles of Pipe 1,788 miles
  • Consumption 24.98 billion gallons

OUC Water Quality Reports

Effective 06/20/2017 the name of the Water Quality Report was changed to reflect the year the data was gathered.

For More Information

To learn more about H2OUC, visit our OUC Water Services FAQ.