ATTENTION: There is a new scam targeting OUC customers. The scam uses a computer-generated call that looks and sounds like it is from OUC and tells customers they will be disconnected if an immediate payment is not made. REMEMBER: OUC has legitimate ways for you to interact with us. Your OUC bill or online account has the information you need to find your balance. You can make a payment online or visit www.ouc.com/waystopay for other options including third-party payment locations. If you receive a call requesting payment, the safest thing to do is to hang up and call 407-423-9018 (Orlando/Orange County) or 407-957-7373 (St. Cloud/Osceola County). An OUC representative will NEVER take your credit card or banking information over the phone and will NEVER instruct you to use a pre-paid card for payment.

ATENCIÓN: Hay una nueva estafa que apunta a los clientes OUC. La estafa utiliza una llamada generada por ordenador que se ve y suena como si fuera de OUC y le dice a los clientes que serán desconectados si no se realiza un pago inmediato. Recuerde: OUC tiene maneras legítimas para que usted interactúe con nosotros. Su factura OUC o cuenta en línea tiene la información que necesita para encontrar su saldo. Usted puede hacer un pago en línea o visite www.ouc.com/waystopay para otras opciones incluyendo ubicaciones de pagos de terceros. Si recibe una llamada solicitando el pago, lo más seguro es colgar y llamar 407-423-9018 (Orlando/Orange County) o 407-957-7373 (St. Cloud/Osceola County). Un representante de OUC nunca tomará su tarjeta de crédito o información bancaria por teléfono y nunca le indicará que use una tarjeta pre-pagada para el pago.

 ATTENTION: myOUC will be unavailable Saturday, April 28 at 8:00 p.m. until Sunday, April 29 at 1:00 a.m. due to scheduled upgrades and efficiency improvements. Thank you for your patience and understanding.

Portable Water Meter

Notice of New Reading Dates
As of June 2017, dates for monthly portable self-reported meter readings have changed. The new reading dates are due between the 20th and 25th of the month. To ensure your account is accurate, please self-report meter readings no later than the 25th of the month.

View the Brochure

OUC provides portable water meter rentals for construction and other temporary situations in the OUC service area where normal service is not reasonable.

The portable meter measures the amount of water used, which is then billed to the customer on a monthly basis. Portable meters on hydrants are equipped with reduced pressure backflow prevention devices that are to remain installed at all times. These are required to protect the water system from contamination. If the portable meter will be mounted on a truck, the backflow prevention assembly will not be provided, since the trucks are required to have an approved air gap installed and inspected by OUC within 15 days of pick up.

Request Portable Water Meter (Must complete & submit form to get started)

Submit Monthly Portable Meter Reading

It is the responsibility of the customer to provide a reading for the portable water meter. The meter should be read between the 20th and 25th of each month. Failure to report monthly meter readings will result in a non-refundable penalty of $140 per occurrence.


Contact Information

10 digits. No special characters. (ex. 5559991111)

Meter Information

Note: If you do not know your Service/Tag Number, please call Business Services at 407-423-9018.