ATTENTION: All OUC offices, including our Customer Service Centers, are closed Monday, May 29th in observance of Memorial Day. We’ll return to normal business hours on Tuesday, May 30th. Disconnects for non-payment will be suspended during this time for both traditional and OUC Power Pass customers. You can still make payments, report outages and use other self-service features by logging-in to your myOUC online profile or by using our 24-hour outage reporting line at 407-423-9018 in Orlando and Orange County or 407-957-7373 in St. Cloud and Osceola County.

Pole FAQs

Do I need to apply for the permit to begin?
Yes, all requests need to apply.

Can I attach more than one item to the same pole?
Yes, if space is available.

How much time do I have to attach after approval?

90 days.

Do I need a contract?
Yes, all attachments need a contract.

Who do I need to contact to initiate a joint use request?

Please fill out the joint use contact form.

How much does each attachment cost?
See fee structure.

Is there a certain height that is required?
18-22 ft in communication space. Please see attachment specifications.

Can the streetlight be adjusted to attach at a certain height?
Please fill out the joint use contact form.