ATTENTION: There is a new scam targeting OUC customers. The scam uses a computer-generated call that looks and sounds like it is from OUC and tells customers they will be disconnected if an immediate payment is not made. REMEMBER: OUC has legitimate ways for you to interact with us. Your OUC bill or online account has the information you need to find your balance. You can make a payment online or visit www.ouc.com/waystopay for other options including third-party payment locations. If you receive a call requesting payment, the safest thing to do is to hang up and call 407-423-9018 (Orlando/Orange County) or 407-957-7373 (St. Cloud/Osceola County). An OUC representative will NEVER take your credit card or banking information over the phone and will NEVER instruct you to use a pre-paid card for payment.

ATENCIÓN: Hay una nueva estafa que apunta a los clientes OUC. La estafa utiliza una llamada generada por ordenador que se ve y suena como si fuera de OUC y le dice a los clientes que serán desconectados si no se realiza un pago inmediato. Recuerde: OUC tiene maneras legítimas para que usted interactúe con nosotros. Su factura OUC o cuenta en línea tiene la información que necesita para encontrar su saldo. Usted puede hacer un pago en línea o visite www.ouc.com/waystopay para otras opciones incluyendo ubicaciones de pagos de terceros. Si recibe una llamada solicitando el pago, lo más seguro es colgar y llamar 407-423-9018 (Orlando/Orange County) o 407-957-7373 (St. Cloud/Osceola County). Un representante de OUC nunca tomará su tarjeta de crédito o información bancaria por teléfono y nunca le indicará que use una tarjeta pre-pagada para el pago.

 ATTENTION: myOUC will be unavailable Saturday, April 28 at 8:00 p.m. until Sunday, April 29 at 1:00 a.m. due to scheduled upgrades and efficiency improvements. Thank you for your patience and understanding.
Green Building

Green Building

OUC Launches Green Building Program

OUC is committed to the success and increased adoption of sustainable design and construction practices throughout the building industry. As part of our commitment to the communities we serve, OUC has launched a broad-based green program to promote sustainable development practices. The Green Building Program offers innovative products and services and financial incentives to help our customers achieve green building practices. These practices increase their bottom line while they are conserving resources and reducing their carbon footprint.

To help developers and builders to get the most out of building green, OUC encourages building owners and developers to set meaningful sustainable building goals early in the building design phase. OUC will be available to assist the project team throughout the design development process.

OUC offers financial incentives to help you implement efficiency measures that could reduce your energy and water use. Improving your energy and water efficiency will help lower your utility bills and preserve the environment. Our assortment of energy efficiency measures applies to residential and commercial improvement and new construction projects. We encourage you to take advantage of the wide range of OUC’s energy and water efficiency programs and incentives designed to help your project be sustainable.

To contact our Conservation Support team, please call 407-434-2256 or email conservationsupport@ouc.com.

Achieving Green Certification

The following table shows the various products and services offered by OUC that have the potential to contribute to credit points toward any green certification of your choice:

OUC Products & Services Sustainable Sites Water Efficiency Energy & Atmosphere Material & Resources Indoor Env. Quality
Indoor Lighting Retrofit Program X
X
OUConvenient Lighting X

X
Residential & Commercial Solar Programs




Green Pricing Program



X



Water Design Review


X




Residential & Commercial Energy & Water Audits


X

X



OUCooling - Chilled Water

X



Fly Ash - Building Material




X


OUConsumption Online



X



What are Green Rating Systems?

Green rating systems offer methods of certifying and scoring the environmental stewardship of a building. Different rating systems have been created for different types of projects. There are a number of national and state organizations who have developed green rating systems. Each rating system has been developed by a combination of environmental advocates and members of the building industry. The most active rating systems are:

OUC’s New Construction Program

Through its New Construction Program, OUC offers financial assistance to customers planning to build new water efficient buildings that are recognized by either Leadership in Energy and Environmental Design (LEED) or the Florida Green Building Council (FGBC). OUC customers planning to build a green project will be eligible for financial incentives, which include a reduction in System Development Charge (SDC) for domestic water and irrigation. SDCs are designed to recover a portion of the investment required for water system facilities growth, where applicable. This charge is based on the associated customer capacity requirements, which are measured in Equivalent Residential Connections (ERCs).

To sign up for OUC’s New Construction Program, contact our Conservation Team by calling 407-434-2256 or sending an email to conservationsupport@ouc.com.