The new myOUC Account Summary page makes managing your account easier than ever.
Learn about the different ways you can pay your bill online.
Easily update mailing addresses, phone numbers, emails, and more.
Access the same important information on your phone, tablet, or computer.
Log in to view and pay your bill, update your info and more.
Incentives for making your home more efficient.
It's easy to start, stop or move services.
Find out how to improve your home's efficiency.
For your company's communication deployment plan
Designed to assist mid-sized and large commercial customers.
Lighting and Cooling Solutions
Find the current rates schedule for your business
The world’s solar landscape is expanding.
Learn about OUC’s renewable and conservation efforts.
OUC believes in strengthening our community.
Educational resources for teachers and kids.
Access our archive of new releases, feature stories and more.
Find out if a career at OUC might be right for you.
OUC strives to make public information readily available.
Standing out as The Reliable One since 1923.
Making a plan is key to staying safe during a storm. At OUC, our employees strive to work in a safe manner at all times, and we want you to think about safety too. Knowing what to do before, during and after a storm hits will help you to prepare in advance.
To help you and your family stay safe during storm season, OUC wants you to remember to:
Stay away from downed power lines and call OUC immediately at 407-423-9018 to report a problem. Assume the downed line is energized and never touch or try to move it. If someone comes in contact with a downed line, don’t attempt a rescue. Wait until OUC and emergency personnel can respond.
Look up ﬁrst and keep cranes, ladders, tree-pruners, TV antennas and other equipment at least 10 feet from power lines. Depending on voltage, electricity can arc to equipment that’s near a power line — even if it’s not touching the line.
Never trim trees near power lines.
Never climb utility poles or towers.
Stay away from electric substation fences and equipment.
Avoid ﬂying kites or model airplanes near power lines. If these objects become entangled in a line, they can become a conductor of electricity.
Stay calm if your equipment or vehicle comes in contact with a power line. Assume the line is energized and stay in your vehicle unless you are in immediate danger from ﬁre or a moving power line. If you are forced to leave your vehicle, jump as far away from it as you can, landing with both feet together. Be sure no part of your body touches the equipment and ground at the same time. Call 9.1.1 as soon as possible and don’t return to the vehicle until emergency personnel declare it safe.
Monitor local TV and radio broadcasts for up-to-date emergency information.
Consult and update your family emergency plan, identifying meeting places, contact information, and responsibilities.
Prepare your home by protecting windows and clearing your patio and yard of lawn furniture, toys, and debris.
Locate the nearest shelters.
If you're evacuating...
Take cash, credit cards, and important documents.
Make arrangements for pets. Contact your local humane society for information on animal shelters.
Plan an evacuation route and be prepared to drive 20-50 miles.
Turn off electrical power and natural gas or propane tanks to avoid fire or electrocution.
Continue to monitor local broadcast media for updates.
Do not go outside or drive around.
Go to a safe room with few or no windows at the center of the structure.
Wait until after the storm to contact OUC about your power outage unless it is a life-threatening emergency.
Do not use the dishwasher or washing machine to help prevent overflowing the storm water system.
If you lose power, keep your refrigerator doors closed as much as possible to maintain coldness.
Obey curfews and don't go out until authorities have declared the area safe.
Notify OUC about downed power lines as soon as possible and avoid them. Do not attempt to move or repair power lines.
Do not drive through standing water if downed power lines are in the area. If a power line falls across your vehicle while driving, continue to drive away from the line. If the engine stalls, do not turn off the ignition. Stay in your car, unless it is on fire, and wait for emergency personnel. Do not allow anyone other than emergency personnel to approach the vehicle.
If you evacuated and are returning to your home after the storm, make sure the main electrical switch to your home is off before entering the structure.
Use battery-powered flashlights and lanterns, rather than candles, gas lanterns, or torches.
Wear proper clothing, including shirts with long sleeves, long pants, and safety shoes or boots, when cleaning up after a storm.
Familiarize yourself with proper safety procedures before operating a gas-powered or electric chainsaw.
Wear safety glasses and/or face shield and gloves when operating power equipment.
Never use a chain-saw overhead or in the vicinity of power lines.
Do not trim trees around power lines. Call OUC regarding any trees or limbs near power lines.
Sign up for OUC's e-newsletter alerts to receive important safety, outage and restoration information.