Important Message: OUC operations have returned to normal. myOUC is available for making payments, reporting outages and all other self-service options. Disconnects will resume for both traditional and OUC Power Pass customers on Wednesday, October 16th. If you are without service, click here.

 Mensaje Importante: Las operaciones de OUC han vuelto a la normalidad. myOUC está disponible para realizar pagos, informar cortes de energía y todas las demás opciones de autoservicio. Las desconexiones se reanudarán para los clientes tradicionales y de OUC Power Pass el miércoles 16 de octubre. Si no tiene servicio, haga clic aquí.
Generation and Restoration

Generation & Restoration

When things are running normally, power delivery is as automatic as a heart pumping blood. But what happens when things aren’t running normally? Our simplified explanation of power generation will help to make sense of how utilities restore power when there’s an interruption.

How Does Electricity Get to My Home?


Where Does My Power Come From?

OUC's electric distribution system works much like the human circulatory system. Just as blood flows from your heart by way of arteries through shoulders and arms to get to your fingers, electricity does much the same to get to your home. View the list below to see how the process works.

Power Generation

  1. Electricity flows from a power plant through high-voltage transmission lines.

  2. At substations, transformers reduce voltage and re-route electricity to main feeder lines, or circuits, that take power into the community. Each feeder line is protected by a circuit breaker.

  3. Lateral lines connected to main feeder lines route electricity through smaller areas like neighborhoods and subdivisions.

  4. Nearing the end of the line, transformers on individual poles reduce voltage and distribute electricity to homes and businesses. Typically, one transformer services about four homes.

  5. The electric connection at your house is the last stop for electricity.