ATTENTION: All OUC offices, including our Customer Service Centers, are closed Monday, May 29th in observance of Memorial Day. We’ll return to normal business hours on Tuesday, May 30th. Disconnects for non-payment will be suspended during this time for both traditional and OUC Power Pass customers. You can still make payments, report outages and use other self-service features by logging-in to your myOUC online profile or by using our 24-hour outage reporting line at 407-423-9018 in Orlando and Orange County or 407-957-7373 in St. Cloud and Osceola County.
Drinking Water FAQs

Drinking Water FAQ

Is chlorine added to the water?
Yes. The average concentration is 1.0 ppm (parts per million)

Does OUC use chloramines?

Does OUC use ozone?

What is the hardness of my water?
The average hardness of OUC water is 129 ppm or 7 gpg (grains per gallon).

Does OUC add fluoride to its water?
Yes. The average concentration is 0.60 ppm. Fluoride is added to promote healthy teeth. Almost all water contains some naturally occurring fluoride, but usually at levels too low to prevent tooth decay.

What is the water pressure?
The average pressure is 65 psi (pounds per square inch).

If you are experiencing water quality problems, call 407-423-9018.