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Water Emergency Nears End
Thank You For The Support!



October 12, 2021 Update:

Thanks in part to customers answering the call to reduce  their water needs, OUC’s water emergency, due to a temporary shortage of liquid oxygen (LOX), is nearly over. While always remaining mindful of conservation practices, customers can now resume normal water use – such as irrigating lawns and washing cars. The supply chain remained disrupted until last week when OUC finally received a full order of LOX. OUC always encourages conservation to help customers save money and protect our precious natural resource. For creative water-efficiency tips, please visit OUC.com/water.

Read More LOX Updates


OUC Usage Dashboard

OUC customers can access their daily water consumption via My.OUC.com. To learn how, we’ve created this educational video.

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Helpful Water Meter Videos

Alinx St. Louis, Conservation Specialist I, and Manuel Mena, Conservation Specialist II, provide helpful information regarding water meters in the video series below.

En Español


En Español


En Español

October 4, 2021 Update:

Over the weekend, OUC customers increased their water usage to 90 million gallons on Sunday, October 3. Although Central Florida COVID cases have declined and our deliveries are expected to increase, we continue to ask for your assistance conserving water this week until LOX deliveries have resumed to normal levels.


September 27, 2021 Update:

Without rainfall, on Sunday September 26, OUC customers increased their water use to 84 million gallons. Although Central Florida COVID cases have declined and our deliveries are expected to increase, liquid oxygen continues to be needed for hospitalized patients throughout the United States. Please continue to limit irrigation because the emergency situation is not over.

We continue to ask for your assistance in conserving water during this unprecedented national supply chain issue. More tips to save water can be found below and we continue to update this page daily with the prior day’s water use.

Click here to learn from an expert how you can keep your grass healthy and still use less water.


September 20, 2021 Update:

This weekend, water demand continued to decrease to a low of 77 million gallons per day on Sunday (9/19). Because liquid oxygen (LOX) shipments continue to be prioritized for treating hospitalized COVID-19 patients in our community, we ask that you continue to reduce the amount of water used in your home or business.


September 13, 2021 Update:

Over the past week, OUC saw water demand decrease to a low of 77 million gallons per day on Thursday (9/9) to an increase of 81 million gallons per day on Sunday (9/12). Shipments of liquid oxygen (LOX) continue to be prioritized for treating hospitalized COVID-19 patients in our community. OUC uses LOX to cleanse and purify water our customers receive.

You can help by reducing the amount of water used in or around your home or business. This ensures the shipments we receive are adequate to provide the great tasting, crystal clear water you receive. Here’s how you can help reduce your demand.


September 7, 2021 Update:

Over the Labor Day weekend, OUC saw decreases in water demand ranging from 82 million gallons daily used on Sunday, 9/5, to a low of 79 million gallons per day on Monday, 9/6. We continue to ask for your assistance in conserving water by eliminating unnecessary water consumption, such as irrigation, pressure washing, and car washing, for an additional four weeks.

LOX suppliers continue to see high demand from healthcare systems as the COVID pandemic persists and the supply chain is stretched; therefore, OUC is receiving only 50-70% of normal LOX shipments, and even these are not guaranteed. OUC Water Production continues to work diligently to optimize the use of liquid oxygen.


September 3, 2021 Update:

OUC is seeing a steady increase in water demand – from a low of 79 million gallons per day on Friday, 8/27, rising to a high of 85 million gallons per day on Wednesday, 9/1, as compared to our 90 million gallons per day average for this time of year. It is imperative that this trend of increased water usage is reversed.

Liquid oxygen (LOX) suppliers continue to see high demand from healthcare systems as the COVID pandemic persists and the supply chain is stretched; therefore, OUC is receiving only 50-70% of normal LOX shipments, and even these are not guaranteed. OUC Water Production continues to work diligently to optimize the use of liquid oxygen. However, we continue to need our customers’ help reducing or eliminating unnecessary water consumption, such as irrigation, pressure washing, and car washing, for an additional four weeks.


September 1, 2021 Update:

As of Tuesday (8/31), the daily demand for water slightly increased to 83 million gallons per day. While this amount remains lower than our normal average of 90 million gallons per day, we continue to ask for your help in conserving water every day as we work through this supply chain issue.

According to the National Weather Service, the Orlando forecast indicates a 70% chance for showers today and 30% tonight. Thursday’s (9/2) forecast shows 60% during the day, 30% in the evening and has Friday (9/3) at 60% during the day and mostly clear in the evening. So, we continue to ask you to let nature take care of your irrigation needs.


August 25, 2021 Update:

OUC continues to see a moderate reduction in water demand. On August 24, OUC customers reduced their demand from a daily average of 90 million gallons per day to 82 million gallons per day.

We continue to ask our customers to limit or refrain from watering their lawns and any other non-essential water use. With rain chances projected in Orlando at 70% for the next two days and 60% this weekend, let nature take care of your irrigation needs. Together we can make a difference.


August 23, 2021 Update:

Since Friday’s announcement, we have seen a moderate decrease in water demand when compared to the daily average of 90 million gallons thanks in part to the efforts of OUC customers to reduce consumption. This is a good start to help us reach our goal to conserve 25-50% of what is used per day. We ask that customers continue to limit watering their yard and other non-essential water use until further notice.

We appreciate our community’s effort to conserve water, and it’s critical that we continue to work together every day to reduce our demand for water even more.