Account Summary
The new myOUC Account Summary page makes managing your account easier than ever.

Online Bill Payments
Learn about the different ways you can pay your bill online.

Update Your Personal Info
Easily update mailing addresses, phone numbers, emails, and more.

myOUC Wherever You Are
Access the same important information on your phone, tablet, or computer.

View All >

News & Announcements
Access our archive of new releases, feature stories and more.

Careers at OUC
Find out if a career at OUC might be right for you.

Investor Relations
OUC strives to make public information readily available.

The History of OUC
Standing out as The *Reliable* One since 1923.

OUC Alerts

Keeping You Informed

That’s why we’ve made it easy for you to choose which alerts we send you and how. Our alerts are available in English and Spanish.

You have the capability to log in to your myOUC account to access these features:

Select your desired communication channel of voice, text or email.
Option to add additional contacts—great for family members or roommates.
Select your preferred time window to receive alerts.

View Outage Map

En español

We currently offer alerts for:

Electrical Outage: Receive status updates for power outages.
Water Issue: Receive status updates for reported water problems.
Statement Ready: Receive notifications when your billing statement is available to be viewed on myOUC. The notification includes the total amount due and any past due or credit balance. AutoPay customers will receive a notification that their statement is ready to be reviewed and the amount and date of the scheduled bank draft.
Payment Reminder: Receive notifications when your payment is due, not paid five days from the due date, and two days past due. AutoPay customers will also receive a reminder the day before scheduled fund withdrawal.
Payment Status: Receive notifications that a payment was received or if there is a problem receiving the payment.

Haga clic aquí para registrarse o actualizar sus preferencias para recibir alertas en español.

Please note: Your phone must be registered for Alerts before you are able to utilize the commands. Just text REG to 69682 (myOUC) to get started. Standard messaging rates apply. Be sure to read the Terms and Conditions before registering.

Keyword	Purpose
HELP	Receive a listing of all supported keywords
SUB	Subscribe to additional alert programs
REG	Register your cell phone to a OUC account You will need your ZIP code and phone number associated with account.
OUT	Report an electrical or water outage
STAT	Check the status of a reported outage
BAL	Receive current account billing balance & last payment information
PAUSE	Pause messages for a specific account
RESUME	Resume text messages after using the pause command
MOD SUB	Unsubscribe from individual alerts
STOP	Unsubscribe from all alerts
SPANISH	Changes Alerts language to Spanish
ENGLISH	Changes Alerts language to English

Have More Questions?

Visit the 'Frequently Asked Questions' page to learn more about alerts.