ATTENTION: There is a new scam targeting OUC customers. The scam uses a computer-generated call that looks and sounds like it is from OUC and tells customers they will be disconnected if an immediate payment is not made. REMEMBER: OUC has legitimate ways for you to interact with us. Your OUC bill or online account has the information you need to find your balance. You can make a payment online or visit for other options including third-party payment locations. If you receive a call requesting payment, the safest thing to do is to hang up and call 407-423-9018 (Orlando/Orange County) or 407-957-7373 (St. Cloud/Osceola County). An OUC representative will NEVER take your credit card or banking information over the phone and will NEVER instruct you to use a pre-paid card for payment.

ATENCIÓN: Hay una nueva estafa que apunta a los clientes OUC. La estafa utiliza una llamada generada por ordenador que se ve y suena como si fuera de OUC y le dice a los clientes que serán desconectados si no se realiza un pago inmediato. Recuerde: OUC tiene maneras legítimas para que usted interactúe con nosotros. Su factura OUC o cuenta en línea tiene la información que necesita para encontrar su saldo. Usted puede hacer un pago en línea o visite para otras opciones incluyendo ubicaciones de pagos de terceros. Si recibe una llamada solicitando el pago, lo más seguro es colgar y llamar 407-423-9018 (Orlando/Orange County) o 407-957-7373 (St. Cloud/Osceola County). Un representante de OUC nunca tomará su tarjeta de crédito o información bancaria por teléfono y nunca le indicará que use una tarjeta pre-pagada para el pago.

 ATTENTION: myOUC will be unavailable Saturday, April 28 at 8:00 p.m. until Sunday, April 29 at 1:00 a.m. due to scheduled upgrades and efficiency improvements. Thank you for your patience and understanding.

Choosing and Planting the Perfect Tree

Planting trees in your yard can be both visually and environmentally beautiful. But it’s important to keep in mind that choosing the perfect tree and the perfect area is crucial to long-term success. Be sure to use these guidelines as you choose the right tree and right place to plant:

Choose a Tree that Meets Your Landscape Plan

Every tree is different and each can change drastically over time. Some trees will stay about the same height; some will branch out and grow quickly; and others have an expansive root system. Therefore, it's important to do your research beforehand to choose a tree that best fits your landscape.

It makes good sense to think ahead before you plant a tree. The tree you plant will make out much better away from overhead lines. If your landscaping plans call fro a tree near electric lines, choose a low-growing variety. Fast-growing trees should be planted a minimum of 20 feet away from power lines. Anytime you plant, also remember to check for underground power, cable and utility lines. Also, please avoid planting trees, shrubs or vines close to pad-mounted transformers.

Here are some trees that are ideal for planting beneath power lines and most are available at your local nursery or garden center:

  • Scrub Hickory
  • Weeping Bottlebrush
  • Crepe Myrtle
  • Wax Myrtle

Choose the Perfect Spot for Your Tree

Due to expansive root systems and canopies, you must take into account the overhead and underground lines as you choose the perfect spot to plant. If your landscape plan calls for a tree near electric lines, choose a low-growing variety. Fast-growing trees should be planted a minimum of 20 feet away from power lines. Also, be aware of underground electric lines in your neighborhood and avoid planting trees close to pad-mounted transformers.

811 – Call Before You Dig

Before starting any digging on your property, Florida law requires you to call Sunshine State One-Call at 800-432-4770 or 8-1-1 to find out where underground pipes and electric lines are located. Please call at least two business days before starting, whether it involves heavy equipment or even simple landscaping.