Exclamation mark  ATTENTION: As Central Florida reopens, OUC is returning to regular business operations. Service disconnections for non-payment resumed July 13, 2020, and late fees will be reinstated August 3, 2020. If you’re experiencing a financial hardship, we’re here to help with assistance programs.

Residential Rebates Information

energy_star_promo_markOUC can give you specific tips on conserving electricity and water and offer details on OUC customer rebate programs (single-family homes only).

OUC is committed to sustainability and is a partner in the ENERGY STAR® program, a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency.

Apply for a Rebate

For step-by-step rebate application instructions please click here.

*NEW* Solar PV System Battery ($2,000)  

Installing a battery with your solar PV system can provide you with a temporary backup source of power in the event of a power outage and reduce the extent to which you are dependent on the grid for electricity. Limited availability. Incentive Requirements: 1. Only OUC solar PV customers qualify. 2. Usable capacity of the battery must be 8 kWh or greater and noted on the specifications. 3. Battery must have at least a 10-year defect warranty.  Provide a copy of the manufacturer’s specification, proof of warranty, proof of purchase (must be submitted within six months of purchase, beginning November 1, 2019), and an invoice (if the battery was installed at the same time as the solar system, the battery price must be itemized separately).  Limit one rebate per customer or service address. 

Efficiency Delivered®
Efficiency Delivered provides up to $2,000 of energy and water efficiency upgrades in your home based on your needs. A conservation specialist from OUC will determine which home improvements could save you the most money and then with your approval will arrange for a licensed contractor to do the work. You receive professional installation from a trusted source and save instantly with contributions from OUC. You only pay for your share of the cost for the selected improvements. If you qualify, you may spread payments over an interest-free period of up to 12 months on your utility bill.

Window Film or Solar Screen ($.55/sq. ft.)
Installing solar window film on pre-existing homes can help reflect the heat during hot summer days. Your cooling unit will become more efficient. Incentive Requirements: 1. Only east-, west- and south-facing windows qualify. 2. Shading Coefficient (SC) of film or screen must be 0.5 or less and noted on the invoice. 3. ENERGY STAR qualified double pane windows do not qualify for this rebate. For work performed by the customer: Provide a copy of the manufacturer’s specification to prove 0.5 SC or less and provide the dimensions of each window where the film was installed for square footage calculations.

ENERGY STAR Windows ($1.50/sq.ft.)
Energy-efficient windows can help minimize your heating, cooling, and lighting costs. They provide comfort and they also protect your valuables from harmful sun rays. Incentive Requirements: 1. Windows must be National Fenestration Rating Council (NFRC) certified and meet ENERGY STAR southern regionally-accepted standards of a U-Factor that equals 0.4 or less and a Solar Heat Gain Coefficient (SHGC) that equals 0.25 or less. Invoice must reflect either the separately itemized dimensions for each type of window installed or the total square footage. For more information, please visit www.energystar.gov). Learn how to apply for an OUC Window rebate in the video below.

Ceiling Insulation Upgrade ($0.10/sq.ft.)
The attic is the easiest place to add insulation; it can help lower your energy costs and keep you comfortable through the seasons. To qualify, final insulation level must be R-30 or higher. Existing R-Value, Final R-Value, total square footage and type of installed insulation must be included on the invoice. For work performed by the customer, a copy of the receipt which must indicate type and quantity of insulation purchased must be provided. Also, a copy of the coverage chart for the specific type of installed insulation must be provided along with the initial R-Value and the final depth measurement after installation. Total square footage and total bags of installed insulation must be indicated on the rebate form.

Heat Pump (From $90-$1,630 - see TON/SEER Matrix)
Older central air conditioner units can be very costly to operate and maintain. New units are more efficient and use less energy while lowering your electric bill. Annual energy savings for a 15 Seasonal Energy Efficiency Rating (SEER) or greater unit could be up to 30 percent when compared to a 12 SEER unit. This rebate is applicable to residential improvements projects. New Heat Pump system must be rated 15 SEER or higher. View Ton/SEER Matrix to the right to calculate the rebate amount.

Please have the contractor provide a copy of the Air-Conditioning, Heating, and Refrigeration Institute (AHRI) Certificate or the AHRI Reference number. Model numbers for both the indoor and outdoor unit must be included on the invoice.

Duct Repair/Replacement (100 percent of cost, up to $100)
Duct leaks make heating and cooling systems work longer and harder to maintain comfort in a home. Properly sealed ducts will lower your energy bill and improve the efficiency and performance of your central heating and cooling systems.

This rebate is applicable to residential improvement projects. To qualify, ducts must be sealed with mastic or mastic with embedded Underwriters Laboratory (UL) approved duct tape on all accessible boots, joints and seams of the Air Duct System (ADS) in both the attic and in any accessible air handler closet. Any penetration of the ADS through the ceiling must be enclosed with a proper draft stop seal. For repairs: Invoice must have a separately-itemized amount for each system repair and must reflect the method of repair used. For replacement: Invoice must have a separately-itemized amount for the new duct system, and include the type of system installed and how it was sealed. 

A/C Proper Sizing w/ R-30 Attic Insulation ($90 when processed with qualified rebate)
If your air conditioner is the wrong size, then it is wasting energy and costing you money each month. Oversize air conditioners use unnecessary energy and too small air conditioners need to work overtime to keep your home comfortable.

Ask a licensed contractor to perform a Manual J calculation to determine what is optimal for your home. You may find that installing R-30 attic insulation, or another efficiency measure, can help you save on a smaller A/C unit and lower your energy costs. To qualify for the $90 rebate, you must qualify for this rebate and any one of the following rebates: Heat Pump, Ceiling Insulation Upgrade, or Duct Repair / Replacement. You must also provide Manual J or comparable certified sizing documentation.

ENERGY STAR Heat Pump Water Heater (100% of cost, up to $500)
Utilizing super-efficient technology, an ENERGY STAR Heat Pump Water Heater that can cut water heating costs by more than half. The contractor and/or retailer's invoice is required to receive this rebate and must reflect the system model number. Proof of ENERGY STAR qualification is also required to receive this rebate. If receipt does not include the model number, be sure to submit a copy of the retailer’s item description of product installed that can be matched to the proof of purchase.

Solar Thermal Water Heater (100% of cost, up to $900)
The average system takes up just 40 square feet of roof space and can reduce your water heating consumption by 50%-85%.  OUC offers residential electric customers a rebate of up to $900, and to qualify you must submit the contractor’s invoice within six months of the date of purchase as well as provide the Florida Solar Energy Center (FSEC) Approval Number.  Pool heating systems are not eligible for this rebate.

Electric Vehicle purchase or lease ($200)
If you are considering purchasing or leasing an electric vehicle (EV) or recently added one to your garage, OUC has an incentive for you. We are offering a $200 rebate to customers who purchase or lease a plug-in electric vehicle.  A rebate application must be submitted within six months of your EV purchase/lease date along with the proof of purchase.  The OUC customer and/or authorized person’s name must be on the proof of purchase.

New Home Rebate Program
This new program, which was launched in Lake Nona's new Laureate Park, rewards new homebuyers for making energy-smart choices, such as installing an ENERGY STAR heat pump water heater, during construction. Depending on the type, size and quantity of the measures selected, the resulting rebate could mean a homebuyer might not have to pay a utility bill the first few months in their new home.

To be eligible for energy rebates, the property must be located in OUC's electric service territory. All measures must meet and be installed according to the manufacturer’s specifications and comply with all local and state laws. Applications must be submitted within six months from the closing date. Unconditioned space does not qualify for energy efficiency rebates. Existing construction is not eligible for this program.

Rebates Rate of Rebates
1. Ceiling Insulation Upgrade: Final R-Values greater than R-30 is required to receive this rebate.

($0.03 per sq. ft.)when processed with heat pump or ENERGY STAR heat pump water heater
2. Heat Pump: Provide and upload a copy of the Air-Conditioning, Heating, and Refrigeration Institute (AHRI) Certificate or the AHRI Reference number. Only SEER ratings of 15 or higher qualify.

(From $90-$1,630)
3. ENERGY STAR Heat Pump Water Heater: Proof of ENERGY STAR qualification is required to receive rebate.

(100% of cost up to $500)
4. Solar Thermal Water Heater: Florida Solar Energy Center (FSEC) Approval Number is required to receive rebate.

(100% of cost up to $900)

Ultra Low Flow Toilet ($100)
According to the U.S. Environmental Protection Agency (EPA), toilets are the main source of water consumption inside your home and account for approximately 30% of indoor water consumption. Replacing older toilets (manufactured in 1993 or earlier) will help you reduce your monthly consumption.  The new toilet must be an EPA WaterSense certified model that consumes 1.28 gallons per flush (GPF) or less and replace an existing toilet that consumes 3.5+ gallons per flush (GPF).  Toilets manufactured before 1980 typically consume 5 GPF or more, while toilets manufactured between 1980-1993 typically consume 3.5 GPF.  Homes built after 1994 are not eligible for this rebate.

  1. A receipt/invoice must be submitted within six months of purchase for self-installed toilets.  If professionally-installed, a receipt/invoice for the toilet as well as the installation must be submitted within six months of the installation date.
  2. Product information about the new toilet such as a manufacturer’s brochure or specification sheet, retailer’s product description screenshot, WaterSense certification screenshot, etc is required.
  3. A photograph of each old toilet you wish to replace which clearly shows the year of manufacture is required, and please click here for further guidance.

Florida Friendly Landscape and Irrigation (100% of cost, up to $200)
This program is designed to reduce potable irrigation water usage through the installation of low volume irrigation systems and Florida Friendly plants. Reclaimed water does not qualify for this program. This rebate applies only to existing homes, not new construction. Rebates for Florida Friendly plants will only be paid when permanent irrigation system improvements are also made. Irrigation rebates can be approved without the installation of Florida Friendly plants. Rebate is only available to Orlando customers with 50% or more of their irrigated area served by high-volume irrigation components (spray heads and rotors). Permanent irrigation system improvements must reduce the total irrigated area served by high-volume irrigation components to less than 50% by using low volume irrigation components (such as drip, trickle, subsurface, bubbler, or micro-spray irrigation).

For additional information, please visit the St. Johns River Water Management District (SJRWMD) for details on low-volume irrigation system installation. Only Florida Friendly, low-maintenance plants qualify for this rebate. Permanent irrigation system improvements, as outlined above, must be made in conjunction with new landscaping in order to qualify for this rebate.

For a qualifying list of Florida Friendly plants, visit the Florida Friendly Landscaping. Before and after pictures and/or design plans along with receipts from purchases must be submitted with the rebate form. A physical inspection of the installed changes will be verified by an irrigation and landscaping professional. All contractor invoices submitted must have total irrigated area, existing area covered by high-volume irrigation and final area covered by high-volume irrigation.

Florida Water Star℠ Certification ($300 for single family homes, $100 per unit for multi-family homes)
Florida Water Star is a voluntary, points-based certification program that recognizes and encourages water use efficiency in single or multi-family homes. To qualify, the single family or multi-family home must meet all requirements as specified by the St. Johns River or South Florida Water management district. For additional details, please visit SJRWMD. A copy of the Water Star Certificate also must provided by the appropriate water management district.

Water Cistern ($0.02 per gallon up to $200)
Using a cistern to store and reuse rainwater reduces or eliminates storm water runoff from the site. It conserves water and reduces your monthly irrigation water bill. Rain barrels and traditional in-ground cisterns qualify for this rebate. Receipt/proof of purchase denoting the size of the cistern must be provided.

Rebate Terms and Conditions:

Rebate applications will only be accepted from qualifying customers within OUC’s service territory. To be eligible for a water rebate, the property must be located within OUC's water service territory. To be eligible for an energy rebate, the property must be located within OUC's electric service territory. To be eligible for residential water/energy rebate, the dwelling type must be classified as Single-Family, Condo or Townhome by the property appraiser.

Terms and Conditions to Participate:

  • For residential and commercial energy and/or water rebates, a legible copy of the invoice and proof of purchase are required. If the invoice is entirely handwritten, OUC requires proof of payment of such an invoice (i.e. copy of front / back of cancelled check, copy of credit card statement, etc.). If providing financial statements, please make sure it clearly shows the name of the account holder. Unrelated transaction information can be blacked out to protect your account information.
  • Where applicable, all invoices must reflect the appropriate license number of the contractor performing the work.
  • All receipts / invoices must be dated and submitted within six months of the date of purchase. For New Home or New Construction, applications must be dated and submitted no more than six months from the date of closing.
  • All work performed must comply with all local and state laws and be installed according to the manufacturer's specifications.
  • OUC reserves the right to perform on-site verifications of the work performed prior to issuing a rebate.
  • Applications will be processed in 4-6 weeks.
  • Rebates will appear as a credit on your OUC bill.
  • OUC reserves the right to add or remove any rebates without prior notification.
  • OUC reserves the right to deny a rebate for reasons including but not limited to the following:
    • Unresolved debts
    • Failure to submit supplemental paperwork
    • Premise access for verification is not obtained
  • If a rebate submittal is deemed incomplete, an electronic notification will be sent requesting supplemental information. If the requested information is not received within 15 days of notification, the rebate will be rejected.

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