ATTENTION: All OUC offices, including our Customer Service Centers, are closed Monday, May 27th in observance of Memorial Day. We’ll return to normal business hours on Tuesday, May 28th. Disconnects for non-payment will be suspended during this time for both traditional and OUC Power Pass customers. You can still make payments, report outages and use other self-service features by logging into your myOUC online profile or by using our 24-hour outage reporting line at 407-423-9018 in Orlando and Orange County or 407-957-7373 in St. Cloud and Osceola County.
General Tips

Watering Restrictions

Watering is allowed twice a week during Daylight Saving Time and once a week during Eastern Standard Time. See the chart below for the appropriate watering days based on your address.

With irrigation accounting for more than half of Central Florida’s total water consumption, helping customers reprogram their timers is an effective way to greatly reduce their water consumption and monthly water costs.

Time of Year Odd Numbered or No Addresses Even Numbered Addresses Nonresidential Properties
Daylight Saving Time (DST) Wednesday and Saturday Thursday and Sunday Tuesday and Friday
Eastern Standard Time (EST) Saturday Sunday Tuesday

  • Daylight Saving Time: Second Sunday in March until the first Sunday in November

  • Eastern Standard Time: First Sunday in November until the second Sunday in March

  • Water only when needed and not between 10 a.m. and 4 p.m.

  • Water for no more than one hour per zone.

  • Restrictions apply to private wells and pumps, ground or surface water and water from public and private utilities.

  • If you have planted a section of new grass or plants, that area may be watered every day for the first 30 days and every other day for the next 30 days as needed, after which you should return to the regular watering schedule. Remember, only the new plants and grass may be watered every day.

  • If you need to run a test of your irrigation system, you may run the system anytime for 20 minutes per zone.