Frequently Asked Questions

What SMS commands will I be able to send to 69682 (myOUC)?

Here is the current list of SMS commands that you can send: 

Keyword 
Purpose 
HELP 
Receive a listing of all supported keywords
SUB  
Subscribe to additional alerts
REG Register your cell phone to an OUC account.
You will need your ZIP code and phone number
associated with account.
OUT 
Report an electrical or water outage
STAT Check the status of a reported outage
BAL     Account balance information
PAUSE 
Pause messages for a specific account
RESUME     
Resume text messages after using the pause command
STOP
Unsubscribe from individual alerts
STOP ALL  Unsubscribe from all alerts

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