News & Announcements

OUC to Lower Electric Fuel Rates for Customers Starting This Summer

May 14, 2024

Savings will take effect July 1 as temperatures and energy usage rise

ORLANDO, Fla. – OUC – The Reliable One’s customers soon will see an electric fuel rate decrease. Today, OUC’s Board of Commissioners approved a 5% reduction in customer electric bills that will take effect July 1. 

“This rate decrease reflects our unwavering commitment to provide exceptional value and reliable service to our customers, especially as we enter the hottest months of the year,” said Clint Bullock, OUC General Manager & CEO. “As temperatures soar and energy usage follows suit, we’re committed to being a trusted partner customers can count on and to promoting energy efficiency measures to help them lower their bills.” 

The average residential customer using 1,000 kilowatt hours will see savings of $7 per month or $84 a year. Mid-to-large commercial customers will see a decrease between nearly 5% to 7%. Additionally, beginning October 1, OUC will absorb the $1.30 fee per transaction currently charged by third parties to customers by walk-in payment locations. 

This will be OUC’s third fuel rate decrease since June 2023, demonstrating the utility’s commitment to affordability by passing savings through to customers as the cost of natural gas lowers. Based on the most recent study conducted by the U.S. Energy Information Administration in 2023, OUC residential customers paid an average 12.6 cents/kWh, compared to the national average of 16.0 cents/kWh and Florida average of 15.2 cents/kWh. 

OUC also offers customers payment-management options, such as the Power Pass prepaid program and Budget Billing, as well as payment plans. Additionally, OUC’s Project CARE was established in 1994 to provide emergency utility bill payment relief to those experiencing financial hardships. For more information, visit To learn about efficiency programs and ways to use less energy and water, visit


About OUC—The Reliable One
In June 2023, OUC—The Reliable One celebrated 100 years of providing exceptional value to its customers and community through the delivery of sustainable and reliable services and solutions. The utility provides electric, water, chilled water, lighting and solar services to more than 400,000 accounts in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. As OUC prepares for the next century, it remains committed to its goal of achieving net zero carbon emissions by 2050 while supporting its community with conservation, sustainability and energy efficiency resources
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