We Value the Connection to our Customers
Every year, Escalent conducts the Cogent Syndicated Residential Utility Trusted Brand and Customer Engagement study. 141 of the nation’s largest residential utility providers were measured across three categories: Service Satisfaction, Product Experience, and Brand Trust. In 2022, OUC came out on top, earning the title of 2022 Customer Champion.
For nearly a century, OUC has been a dynamic, innovative force in the community, ever evolving to meet customer needs. Through innovations in infrastructure and technology, we’re connecting customers with solutions to meet their needs well into the future and providing our customers with safe, sustainable and reliable electric and water services.
We work hard every day to make investments that bring value, while maintaining affordable rates. Discover how below.