The new myOUC Account Summary page makes managing your account easier than ever.
Learn about the different ways you can pay your bill online.
Easily update mailing addresses, phone numbers, emails, and more.
Access the same important information on your phone, tablet, or computer.
Log in to view and pay your bill, update your info and more.
Incentives for making your home more efficient.
It's easy to start, stop or move services.
Find out how to improve your home's efficiency
For your company's communication deployment plan
Designed to assist mid-sized and large commercial customers.
Lighting and Cooling Solutions
Find the current rates schedule for your business
The world’s solar landscape is expanding.
OUC believes in strengthening our community.
Making Central Florida a national leader in EV readiness.
Educational resources for teachers and kids.
Access our archive of new releases, feature stories and more.
Find out if a career at OUC might be right for you.
OUC strives to make public information readily available.
Standing out as The Reliable One since 1923.
From online options to a location near you, there are a variety of ways to pay your OUC bill.
With our Billing Alerts program, you can also receive notifications when your statement is ready, a payment is due, or your payment status changes.
Add Billing Alerts by texting SUB to 69682 (myOUC) or by setting your preferences by logging in to your myOUC online profile. Once logged in, click Alerts on the left navigation and then click Manage Preferences.
Payments are no longer accepted at OUC's Downtown Orlando and Gardenia walk-in centers.
This easy-to-use system lets you pay your OUC bill online with a check. Best of all, the service is free and available whenever you are — 24 hours a day, 7 days a week.
Please Take Note: Effective March 19, 2022, OUC has implemented new bank account validation rules for eCheck payments as an added security measure to better detect fraud. After validation, the information can be saved on your myOUC.com or phone profile for future use. If payment is unsuccessful, please contact your financial institution for factors that prevented the transaction from clearing your bank account.
Residential The processing fee for residential customer credit/debit card payments made over the phone or on myOUC is $2.50 per transaction under $1,000. Payments are processed safely and securely by third-party vendor Bill2Pay and appear on your statement as B2P* OUC. Commercial The processing fee for commercial customer credit/debit card payments made over the phone or on myOUC is $5 per $1,000 transaction. Customers are able to pay up to $100,000 daily in one transaction. Payments are processed safely and securely by third-party vendor Bill2Pay and appear on your statement as B2P* OUC. Read Bill2Pay's Frequently Asked Questions (FAQs)
This automatic bill payment system allows OUC to deduct your monthly utilities statement amount from your checking or savings account.
OUC does not offer the automatic debit of a credit card as a recurring payment option.
Payments with bill stub mail to: OUC PO Box 31329 Tampa, FL 33631-3329
For payments without bill stub or for correspondence mail, find the address on the Contact Us page.
Call 407-423-9018 to make a payment using our automated phone system 24 hours a day. Please have your account number available when you call.
OUC has partnered with several payment service providers throughout Orange and Osceola County. Payments made at any of these local centers are applied to OUC account in real time.