As your reliable utility service provider we’re here to help you make the most of your energy and water use at home. This page is your one-stop guide to setting and managing your online account, accessing helpful programs and making the most of your services.
Stay Connected with myOUC
Register for myOUC, your all-in-one account management tool. Make payments, report an outage, monitor your usage and manage your account details at any time.
Manage Your Account
Update your account information, make quick and easy payments any time, submit service requests, enroll in paperless billing and more.
Delegate Authority
Assign permissions to multiple users so they can perform designated myOUC account activities and monitor account activity.
Sign Up for Alerts
Sign up for alerts in English or Spanish to stay updated on billing and payment information, as well as outages.
Discover Ways to Save on Your Utility Bill
As Central Florida’s hometown utility for a more than a century, we’re here to help. OUC offers several assistance and payment options to support our customers.
Conservation Audit
Schedule a free audit to discover ways you can reduce your electric and/or water consumption and lower your utility bill.
Rebates & Incentives
Apply for rebates on over 20 energy and water-saving upgrades that can reduce your utility costs.
Power & Consumption Analysis
Identify wasteful energy use and solve power quality problems with OUC programs aimed at monitoring and analyzing your energy usage.
Programs and Services Tailored for Your Business
As Orlando’s hometown utility for a century, we offer wide a variety of programs and services to support your business. Browse incentive programs and innovative technologies made to power your business, boost your bottom line and protect your equipment.
SunChoice
Offset up to 100% of your company’s energy consumption with locally produced renewable solar energy through our Green-e® certified program.
Commercial EV Programs
Solutions for integrating electric vehicle (EV) charging stations at your location or transitioning your fleet to electric vehicles—regardless of the vehicle type.
Outdoor/Indoor Lighting
Enhance security and visibility with our lighting solutions. Install or upgrade fixtures with no upfront costs and enjoy maintenance support.
Contact OUC’s Customer Service Team
Our customer service team is here to assist you with any inquiries or concerns. You can reach us at (407) 423-9018 or by filling out our online contact form. Stay connected with us through our social media channels for updates and tips!
Thank you for choosing OUC. We look forward to serving you and ensuring your experience with us is exceptional!