Exclamation mark  ATTENTION: If you’re experiencing a financial hardship, we’re here to help with assistance programs. You can request to start, stop, or move services, schedule payments, report electric or water problems, request payment extensions and more 24/7 by logging in to my.ouc.com. Click here to learn more. For a list of frequently asked questions (FAQs), click here.
Report a Hazardous Condition

Report a Hazardous Condition

Warning: If the situation is life-threatening or you see flames, call 911.

If you see any of the following, please call Customer Service at 407-423-9018.

  • A wire down
  • A utility pole down
  • A car hit a utility pole
  • A broken or missing water meter lid
  • A water main break