Exclamation mark  ATTENTION: OUC Customer Service centers are currently experiencing high call volume. Request to start/stop/move services, schedule payments or report electric/water issues at my.OUC.com.
Exclamation mark  ATTENTION: Our assistance programs can help if you’re experiencing a financial hardship. Also, you can request to start, stop, or move services, schedule payments, report electric or water problems, request payment extensions & more 24/7 by logging in to my.ouc.com. Click here to learn more. For a list of frequently asked questions (FAQs), click here.
Report a Hazardous Condition

Report a Hazardous Condition

Warning: If the situation is life-threatening or you see flames, call 911.

If you see any of the following, please call Customer Service at 407-423-9018.

  • A wire down
  • A utility pole down
  • A car hit a utility pole
  • A broken or missing water meter lid
  • A water main break