Exclamation mark  ATTENTION: OUC has been made aware by the United States Postal Service that delays in mail delivery may cause your most recent OUC bill to arrive later than anticipated. You can obtain a copy by signing in to your my.OUC.com account, where you can review your balance, print/view your bill and pay your bill online any time. Also, you can set up billing alerts in your my.OUC.com account or text REG to 69682.
Exclamation mark  ATTENTION: Our assistance programs can help if you’re experiencing a financial hardship. Also, you can request to start, stop, or move services, schedule payments, report electric or water problems, request payment extensions & more 24/7 by logging in to my.OUC.com. Click here to learn more. For a list of frequently asked questions (FAQs), click here.
Report a Hazardous Condition

Report a Hazardous Condition

Warning: If the situation is life-threatening or you see flames, call 911.

If you see any of the following, please call Customer Service at 407-423-9018.

  • A wire down
  • A utility pole down
  • A car hit a utility pole
  • A broken or missing water meter lid
  • A water main break