Frequently Asked Questions

My water and/or utility bill are incorrect. What should I do?

Our agents are available from 7 a.m. to 6 p.m. Monday-Friday to assist customers with billing questions. Contact us via the online form or by calling 407-423-9018 in Orlando/Orange County or 407-957-7373 in St. Cloud/Osceola..  Calling from the primary phone number associated with your account helps complete your request faster over the phone.

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