Exclamation mark  ATTENTION: OUC has been made aware by the U.S. Postal Service that mail delivery delays may cause your most recent OUC bill to arrive later than anticipated. Log into to my.OUC.com to view, print, and pay your bill. Also, you can set up billing alerts in your my.OUC.com account or text REG to 69682.
Exclamation mark  ATTENTION: Our assistance programs can help if you’re experiencing a financial hardship. Log into my.OUC.com to access services such as start, stop or move, access your bill, request payment extensions, report outages & more 24/7. To learn more, click here  or visit our frequently asked questions (FAQs).
Generation and Restoration

Generation & Restoration

When things are running normally, power delivery is as automatic as a heart pumping blood. But what happens when things aren’t running normally? Our simplified explanation of power generation will help to make sense of how utilities restore power when there’s an interruption.

Where Does My Power Come From?

OUC's electric distribution system works much like the human circulatory system. Just as blood flows from your heart by way of arteries through shoulders and arms to get to your fingers, electricity does much the same to get to your home. View the list below to see how the process works.

Power Generation

  1. Electricity flows from a power plant through high-voltage transmission lines.

  2. At substations, transformers reduce voltage and re-route electricity to main feeder lines, or circuits, that take power into the community. Each feeder line is protected by a circuit breaker.

  3. Lateral lines connected to main feeder lines route electricity through smaller areas like neighborhoods and subdivisions.

  4. Nearing the end of the line, transformers on individual poles reduce voltage and distribute electricity to homes and businesses. Typically, one transformer services about four homes.

  5. The electric connection at your house is the last stop for electricity.