What type of outage text messages can I receive?

There are 3 basic types of text messages you may receive related to outages:

  • Initial outage alert if system generated or confirmation text if you reported. The Estimated Time of Restoration (ETR) will also be included if it is known at the time.

  • Updates if there is a significant change to the ETR before your power is restored.

  • Restoration alert once the power has been restored in your area or at your home.

Registering for Alerts water service will also allow you to receive restoration status alerts concerning the status of reported water issues for the registered premise.

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