News & Announcements

Hurricane Matthew Media Advisory- Friday, October 7, 10:15am

Oct 07, 2016

ORLANDO – OUC crews are now mobilized and will begin actively responding to power outages within the next hour in Orange and Osceola Counties. As of 10:15 a.m., we had 17,600 customers without power. Before the storm hit, OUC brought in hundreds of additional resources including line technicians and tree trimmers from as far as Texas and Pennsylvania.

Customers should report outages to 407-423-9018 in Orlando/Orange County and 407-957-7373 in St. Cloud / Osceola County and only need to call once, preferably from their registered phone number.

If customers have overhead service, they may have a damaged weatherhead. If that is the case, they will need to get a contractor to make those repairs. We have preferred, vetted contractors on at OUC.com/stormcenter.

This site will always be updated with latest information. You will be able to view the outage map, but restoration times are not yet available.

About OUC—The Reliable One

Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida. OUC provides electric and water services to 240,000 customers in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. Visit "javascript:reDirectTo('OUCHOST','/')" to learn more about our commitment to reliability, affordability and sustainability.