The new myOUC Account Summary page makes managing your account easier than ever.
Learn about the different ways you can pay your bill online.
Easily update mailing addresses, phone numbers, emails, and more.
Access the same important information on your phone, tablet, or computer.
Log in to view and pay your bill, update your info and more.
Incentives for making your home more efficient.
It's easy to start, stop or move services.
Find out how to improve your home's efficiency.
For your company's communication deployment plan
Designed to assist mid-sized and large commercial customers.
Lighting and Cooling Solutions
Find the current rates schedule for your business
The world’s solar landscape is expanding.
Learn about OUC’s renewable and conservation efforts.
OUC believes in strengthening our community.
Educational resources for teachers and kids.
Access our archive of new releases, feature stories and more.
Find out if a career at OUC might be right for you.
OUC strives to make public information readily available.
Standing out as The Reliable One since 1923.
To restore service in an orderly and safe fashion, OUC:
Evaluates damage to the electric system immediately following a storm
Begins restoring power to critical areas (hospitals, police, and fire stations, etc.)
Makes repairs to restore power to the most customers in the quickest way possible
Repairs damage that often affects only a few customers at each location
Call OUC at 407-423-9018 to report an outage and to get Estimated Restoration Times for your area.
Be sure OUC has your correct phone number in its system so that you can eliminate wait times and use the automated phone system.
You may be on a different feeder line or transformer. (See Power Generation)
The service line to your home may be damaged.
Your main breaker might be off.
You may need to repair your home before you can be connected.
The weatherhead is where the electric lines meet the electric meter at the side of your home. The customer is responsible for devices like the weatherhead for overhead services, the buried conduit for underground services, and the meter base.
You may need to call a licensed electrician to make repairs to these devices before OUC can restore power. OUC is responsible only for repairing the service line and electric meter.
For help finding a licensed electrician, visit OUC's Preferred Contractor Network.