The new myOUC Account Summary page makes managing your account easier than ever.
Learn about the different ways you can pay your bill online.
Easily update mailing addresses, phone numbers, emails, and more.
Access the same important information on your phone, tablet, or computer.
Log in to view and pay your bill, update your info and more.
Incentives for making your home more efficient.
It's easy to start, stop or move services.
Find out how to improve your home's efficiency.
For your company's communication deployment plan
Designed to assist mid-sized and large commercial customers.
Lighting and Cooling Solutions
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Learn about OUC’s renewable and conservation efforts.
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Standing out as The Reliable One since 1923.
OUC has upgraded our entire service area to digital electric and water meters.
These new meters will provide customers with the two key benefits:
An easier-to-read monitor
Access to more detailed information about your daily water and energy use
In addition, OUC will have access to immediate, accurate information that allows us to better predict and prevent outages and restore power faster.
The upgrade lays the foundation for OUC programs, such as pre-pay metering and consumption alerts. With these tools, you’ll have more convenient ways to monitor your usage, pay your bill and manage your account — anywhere, anytime, from any device.
FAQ's - Frequently asked questions about OUC's new digital meters
Customers who want to opt out of the transition to digital meters can request to be moved to the end of the replacement list. When OUC has reached the end of its order for the switch, customers who still prefer manual readings can choose to pay a monthly service fee. This service will be provided as long as the analog meter technology is available. If you wish to opt out of receiving a digital electric meter, please contact OUC Customer Service at email@example.com (be sure to include your name and account number or service address) or by calling 407-423-9018.
OUC is installing Advanced Metering Infrastructure (AMI) meters, sometimes called digital or smart meters, in our service territory. Before the current digital meter project began in January 2013, OUC already had 78,000 AMI meters deployed. The AMI meters enable OUC to read the meters remotely, so they were first installed at apartment complexes and in places where access was difficult (fenced and gated yards, etc.). Having the ability to read the meters remotely drives down costs while ensuring an accurate and timely reading for the customer. Some people have asked about the potential health effects from exposure to the radio frequency emitted by smart meters. The digital meters that OUC installs meet all Federal Communications Commission (FCC) guidelines and safety standards. OUC utilizes a low power “mesh network” where the meters act as repeaters passing the data to other nearby meters until it makes it to a main collector.
California Council on Science and Technology:
"Health Impacts of Radio Frequency from Smart Meters," April 2011
Edison Electric Institute:
EEI Smart Grid website
“A Discussion of Smart Meters And RF Exposure Issues,” March 2011
Electric Research Power Institute:
EPRI Radio-Frequency Exposure Levels from Smart Meters: A Case Study of One Model