OUC in the news
  Press/media contacts
 
Publication library
 
Knowledge Center
 
More about OUC
 

 


 

 return to archive

News Release
Orlando Utilities Commission
October 18, 2007

Contact:

Sheridan Becht | Erika Hodges

 

OUC, CUSTOMER DONATIONS TO EMERGENCY ASSISTANCE FUND PASS $1 MILLION MARK
Nearly 5,400 Central Florida Families Helped Since Project CARE’s Start

 

ORLANDO – OUC–The Reliable One and its customers recently marked the $1 million milestone in donations to Project CARE, the utility’s emergency bill payment assistance program.

 

Project CARE has helped thousands of local families through difficult times by providing emergency, short-term assistance to residents experiencing trouble paying their monthly utility bills due to an unforeseen crisis, such as job loss or sudden illness.


Since the program’s start 13 years ago, $1,025,602 in assistance has been provided to 5,397 families in need. Last year OUC increased its matching donation, giving $2 for every $1 donated by customers and employees. The match had been one-to-one.

 

"There have been many years of success and many great stories coming out of the partnership between OUC and United Way 2-1-1," said OUC Board President Lonnie Bell. "Project CARE is a special initiative for us, and it truly is an outstanding resource for our community."

 

OUC also has made special donations to the fund, totaling $272,000, most notably in the wake of September 11 and the 2004 hurricanes.

 

All donations are collected by OUC and given to United Way 2-1-1, a local non-profit organization that helps determine a customer’s eligibility and need. The program is not intended to pay chronic or long-term debts, and each household is eligible for a maximum benefit of $300 per year.

 

For more information about Project CARE, please call 407.423.9018 or visit www.ouc.com. OUC customers needing assistance from Project CARE should call 407.849.2356.
 

Established in 1923 by a special act of the Florida Legislature, OUCThe Reliable One is the second largest municipal utility in Florida. OUC provides electric and water services to more than 200,000 customers in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties.