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OUC REMAINS
THE RELIABLE ONE
New Public Service Commission Data Shows OUC Tops In Florida
ORLANDO –
For the fourth consecutive year, OUC—The Reliable One lives up to its
name by ranking at the top in the state for the reliability of its electric
service.
In 2004 data released by Florida’s Public Service Commission, OUC finished well
ahead of Florida’s investor-owned utilities in two key performance areas that
measure overall electric reliability.
- L-Bar*: A fair way to measure utility performance regardless of size, OUC
restored power 59.2 percent faster than any other utility. The L-Bar represents
the average number of minutes a customer is out of power during an outage.
- System Average Interruption Duration Indexes (SAIDI)**: By this measure, OUC
is 46 percent more reliable than the next closest finisher. SAIDI measures the
average amount of time a customer is without power during the course of a year.
By PSC rule, the outages caused by last summer’s hurricanes are not included in
these calculations. OUC maintains more than 2,300 miles of electric transmission
and distribution lines over its 375-square-mile service area
“We’re pleased that OUC continues to set the standard by which electric
reliability and overall excellence are measured in Florida,” said General
Manager and CEO Ken Ksionek. “Being ‘The Reliable One’ speaks volumes to the
dedication and hard work demonstrated by OUC’s employees. Our Central Florida
customers can take pride in the service they receive from their locally-owned
utility.”
*L-Bar is measured by dividing the minutes of interruption by the total number
of outages.
**SAIDI is measured by dividing the sum of all customer minutes interrupted by
the total number of customers served.
Calendar Year 2004 Reliability Data From the Florida Public Service
Commission
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CY 2004 |
SAIDI |
L BAR |
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OUC
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47.48 |
70.27 |
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FPL
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69.7 |
179.2 |
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Gulf Power |
93.33 |
129.55 |
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Progress |
77.0
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111.9 |
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TECO |
72.63 |
178.07 |
Reliability Indices
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SAIDI
(System Average Interruption Duration Index) = |
Sum of all Customer Minutes Interrupted (CMI) |
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Total number of Customers Served (C)
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L BAR = |
Minutes of Interruption |
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Total number of Outages |
Established in 1923 by
a special act of the Florida Legislature, OUC—The
Reliable One is the second
largest municipal utility in Florida. OUC provides electric and water services
to more than 196,000 customers in Orlando, St. Cloud and parts of unincorporated
Orange and Osceola counties.
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