OUC in the news   Press/media contacts   Publication library   Knowledge Center   More about OUC		For Immediate Release   return to archive October 29, 2003 Media Contact: Paul Dillon OUC Named Southeast's Most Reliable Utility — Again ORLANDO – For the second consecutive year, OUC has been honored as the most reliable electric utility in the Southeastern United States. The award was given by PA Consulting Group, a leading management, systems and technology consulting firm. Regional winners were selected based on power-restoration performance and other reliability data. "We are pleased to win this distinction once again," says Bob Haven, OUC's general manager and CEO. "For many years our hard-working employees have made OUC the most reliable utility in Florida. Now, for two straight years, we're being recognized as the best-performing electricity provider in the Southeast. We're very proud of this honor." OUC received PA Consulting's ReliabilityOne™ award in a ceremony held October 29, 2003 at the Orlando World Center Marriott. The award highlights the importance of reliability in the energy sector and recognizes companies best prepared to keep the lights on in times of unplanned crises. PA Consulting recognizes utilities that have delivered the best reliability in the industry and taken extra steps to ensure that their reliability reporting processes are accurate. About OUC Established in 1923 and owned by the citizens of Orlando, OUC—The Reliable One provides electric and water services to more than 190,000 customers in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. OUC is the second-largest public power utility in Florida. About PA Consulting PA Consulting Group operates from over 40 offices in more than 20 countries. The firm works with clients to improve performance, mobilize human resources and deliver change effectively, including managing major projects, and designing and implementing enterprise-wide systems and full e-business solutions.